Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens; Painesville (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a forward-thinking company as a Pharmacy Technician where you'll play a vital role in transforming pharmacy services into a patient-centric experience. This position offers a unique opportunity to grow your career while interacting with customers and developing strong patient relationships. With a commitment to training and certification, you'll gain the skills needed to excel in the healthcare field. Enjoy a supportive environment that values your contributions and fosters personal development. If you're ready to make a difference in the lives of patients, this is the perfect opportunity for you.

Qualifications

• Assist pharmacists under supervision in pharmacy practices.
• Earn and maintain PTCB certification for career advancement.

Responsibilities

• Engage customers by greeting them and offering assistance.
• Assist in pharmacy practices and ensure compliance with regulations.

Skills

Customer Service

Pharmacy Operations

Communication Skills

Attention to Detail

Problem Solving

Education

High School Diploma or equivalent

Pharmacy Technician Certification

Tools

Pharmacy Systems

Job description

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their goals.

Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program provides an entry point to a career in healthcare by guiding you toward becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high skill level required in the pharmacy care industry. It equips you with a nationally recognized, portable credential to advance your career.

Whether you are new to pharmacy work or an experienced Pharmacy Technician, apply now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experience to prepare you for certification as a pharmacy technician.

Responsibilities include:

1. In accordance with state and federal regulations, assist the pharmacist, under direct supervision, in the practice of pharmacy. Assist in other Pharmacy Department duties in line with Company policies and procedures.
2. Use pharmacy systems to obtain patient and drug information, process prescriptions, and, if PTCB certified, assist and coach other pharmacy technicians and cashiers.
3. Deliver a distinctive and delightful customer experience.

Customer Experience

• Engage customers and patients by greeting them and offering assistance. Resolve issues and answer questions to ensure a positive experience.
• Share customer service best practices with team members, including interpersonal habits and Walgreens service traits.
• Develop strong relationships with valuable customers.

Operations

• Assist in pharmacy practices under pharmacist supervision, ensuring compliance with policies and regulations.
• Perform duties such as entering patient and drug information, filling prescriptions, verifying medicines, and checking for interactions.
• Report prescription errors immediately and adhere to quality policies.
• Handle sales transactions, assist with inventory management, and support clinical services as needed.
• Maintain a clean and organized pharmacy environment and foster respectful coworker relationships.

Training & Personal Development

• Earn and maintain PTCB certification through the designated training program and/or state certification. Certification is required for promotion to senior technician.
• Attend training and continuing education to stay current in healthcare and pharmacy developments.

• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willingness to work flexible hours, including evenings and weekends, is required.