Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens; Arnold (MO); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking dedicated Pharmacy Technicians to join their team in a transformative role focused on patient care. This position emphasizes the importance of building strong relationships with customers while providing essential pharmacy services. With a strong commitment to training and professional development, candidates will have the opportunity to earn their PTCB certification through a recognized training program. This role not only offers a chance to work in a dynamic environment but also supports career growth in the healthcare field. Join a team that values your contributions and helps you thrive in your career!

Benefits

Flexible Hours

Training Programs

Career Advancement Opportunities

Qualifications

• Must be PTCB certified or willing to obtain certification.
• Fluency in English is required for communication with patients.

Responsibilities

• Assist the pharmacist in pharmacy practice under supervision.
• Engage customers and resolve issues to ensure a positive experience.

Skills

Customer Service

Pharmacy Systems

Communication Skills

Attention to Detail

Education

High School Diploma or Equivalent

PTCB Certification

Tools

Pharmacy Management Software

Cash Register Systems

Job description

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their goals.

Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program provides an entry point to a career in healthcare by guiding you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. It equips you with a nationally recognized, portable credential that will help you advance your career.

Whether you are new to working in pharmacies or are an experienced Pharmacy Technician, apply now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences needed to prepare for certification as a pharmacy technician.

Responsibilities include:

1. In accordance with state and federal regulations, assist the pharmacist, under direct supervision, in the practice of pharmacy. Assist in other Pharmacy Department duties per company policies and procedures.
2. Use pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assist and coach other pharmacy technicians in operating pharmacy systems and cashiers in operating the pharmacy cash registers.
3. Model and deliver a distinctive and delightful customer experience.

Customer Experience

• Engage customers and patients by greeting them and offering assistance with products and services. Resolve customer issues and answer questions to ensure a positive experience.
• Share customer service best practices with team members, including interpersonal habits and Walgreens service traits.
• Develop strong relationships with valuable customers.

Operations

• Assist in pharmacy practice under pharmacist supervision, complying with all relevant policies and regulations.
• Perform duties such as entering patient and drug information, filling prescriptions, verifying medicines, and checking for interactions. Support workflow scheduling.
• Report prescription errors immediately and adhere to policies regarding dispensing and quality improvement.
• Handle sales registration, cash collection, and assist customers in locating products.
• Manage telephone communications and process third-party claims efficiently.
• Support inventory management activities and maintain knowledge of asset protection techniques.
• Assist in clinical services and coordinate with healthcare providers as needed.
• Maintain a clean and organized pharmacy environment and foster respectful relationships with coworkers.
• Complete assigned tasks and special projects as required.

Training & Personal Development

• Earn and maintain PTCB certification through the designated training program or state certification. Certification is a condition for promotion to senior technician.
• Attend training sessions and acquire continuing education credits to stay updated on healthcare and pharmacy developments.

• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willingness to work flexible hours, including evenings and weekends, is required.