Pharmacy Technician: Patient-Cocused Prescription Support

Ridley's Family Markets; Rupert (ID); On-site; USD 19,000 - 25,000; Full time

Job summary

You will respond to calls, help with transfers, maintain records for controlled substances, support audits, and ensure accurate stocking and labeling while upholding company policies and high customer service standards.

Responsibilities

• Takes all steps required to fill prescriptions in compliance with all laws, regulations, and company policies and procedures regarding the sale of pharmaceuticals including retrieves the product(s); counts; pours or measures out the required quantity according to established company methods and procedures; and affixes the label permanently to the container.
• Responds to telephone requests from customers, physicians, and vendors, within the scope of the law and defers to the pharmacist when necessary.
• Communicates and cooperates with peers, subordinates, managers, physicians, and customers in all pharmacy related areas in a courteous and professional manner in accordance with customer service guidelines.
• Assists with monthly CII audits.
• Understands correct procedures for billing, filling, and dispensing products.
• Ensures timely implementation of company policies, procedures, and programs; and enforces professional and operational standards, including compliance with legal regulations.
• Maintains all state and federal record keeping for controlled substances.
• Stocks pharmacy product orders to specific bay locations.
• Helps train other pharmacy technicians and abides by state regulations regarding technician training and licensure.
• Maintains inventory levels to company goals, rotates stock, and utilizes RX return process.
• Adheres to Department Appearance Standards (DAS) and dress code standards.
• Performs other duties as assigned by the Pharmacy Manager, Staff Pharmacist, Store Director, Pharmacy Operations Manager, Corporate Management.
• Participates in all company sponsored programs.

Job description

You will respond to calls, help with transfers, maintain records for controlled substances, support audits, and ensure accurate stocking and labeling while upholding company policies and high customer service standards.