Pharmacy Technician: Patient Care & Wellness Support

Harristeeter; Williamsburg (VA); Hybrid; USD 21,000 - 26,000; Full time

Job summary

Harris Teeter in Williamsburg, VA is seeking a store associate to provide world class customer service while assisting pharmacists and handling reception, data entry, adjudication, and product dispensing in accordance with HIPAA rules.

You will manage cashier operations, perform billing procedures, maintain inventory, and keep workstations and waiting areas clean and organized, while following safety guidelines and store policies to ensure accuracy and excellent service.

Qualifications

• Must be 18 years of age.
• High school diploma or equivalent.
• Ability to handle highly confidential information.
• Meets minimum state requirements to perform the functions related to the position.
• Equivalent experience of a pharmacy clerk.

Responsibilities

• Support company health and wellness initiatives.
• Understand and adhere to HIPAA regulations and the company policies regarding the same.
• Assist pharmacist in all responsibilities except those that require a pharmacist's professional judgement.
• Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing.
• Understand and follow the company guidelines on the operation of the cash register and follow all cashier handling policies to prevent loss.
• Understand and adhere to guidelines on accepting and tendering vendor coupons, cash shortages and shrink guidelines.
• Answer phone and triage calls and answer inquiries as appropriate.
• Complete billing procedures adequately to assure best value to the customer and the company.
• Counting, measuring and preparing of specified product using company best practices.
• Put away legend orders.
• Maintain departmental standards including keeping clean and organized workstations and customer waiting areas.
• Understand and follow the company guidelines on inventory management, control, and ordering of all medications, devices, supplements and supplies.
• Understand and perform ordering functions with primary and secondary wholesalers.
• Comply with safety regulations and programs; identify unsafe conditions and notify store management.
• Comply with local, state and federal regulations; report all illegal activity.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Skills

HIPAA compliance

Customer service

Cash handling

Pharmacy support

Education

High school diploma or equivalent

Job description

Harris Teeter in Williamsburg, VA is seeking a store associate to provide world class customer service while assisting pharmacists and handling reception, data entry, adjudication, and product dispensing in accordance with HIPAA rules.

You will manage cashier operations, perform billing procedures, maintain inventory, and keep workstations and waiting areas clean and organized, while following safety guidelines and store policies to ensure accuracy and excellent service.