Pharmacy Technician: Patient Care & Wellness Support

Kroger; Louisville (KY); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Healthcare coverage

Paid time off

Employee assistance program

Associate discounts

Tuition reimbursement

Career growth opportunities

Job summary

Kroger is hiring a pharmacy clerk to support health and wellness services while delivering exceptional customer service in a busy store environment.

The role emphasizes HIPAA compliance, confidentiality, and accurate processing of medication-related tasks. Candidates should have a high school diploma or GED and be at least 18 years old; prior experience is a plus. This on-site position offers opportunities for growth within the Kroger family.

Qualifications

• High School Diploma or GED.
• Must be 18 years old.
• Ability to handle highly confidential information.
• Meets minimum state requirements to perform the functions related to the position.
• Any previous comparable experience.
• Any equivalent experience of a pharmacy clerk.
• EPRN familiarity.

Responsibilities

• Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud
• Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management
• Understand and perform ordering functions with primary and secondary wholesalers
• Understand and follow the company guidelines on computerized inventory management, control, and ordering of all medications, devices, supplements and supplies
• Maintain departmental standards including keeping clean and organized work stations and customer waiting areas
• Count, measure and prepare specified product using company best practices
• Complete billing procedures adequately to assure best value to the customer and the company
• Answer phone and triage calls and answer inquiries as appropriate
• Understand and adhere to guidelines on accepting and tendering vendor coupons, limits on cash shortages and company shrink guidelines
• Understand and follow the company guidelines on the operation of the cash register and follow all cashier handling policies to prevent loss including tendering electronic fund transactions such as Credit/Debit Cards, EBT and Gift Cards, as well as cash and check transactions
• Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing
• Assist pharmacist in all responsibilities except those that require a pharmacist’s professional judgement
• Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and the company’s policies regarding the same
• Support company health and wellness initiatives
• Put away legend orders, including Central Fill deliveries
• Ability to work cooperatively in high paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Education

High School Diploma or GED

Job description

Kroger is hiring a pharmacy clerk to support health and wellness services while delivering exceptional customer service in a busy store environment.

The role emphasizes HIPAA compliance, confidentiality, and accurate processing of medication-related tasks. Candidates should have a high school diploma or GED and be at least 18 years old; prior experience is a plus. This on-site position offers opportunities for growth within the Kroger family.