Pharmacy Technician - Patient Care & Prescriptions

Price-Chopper; Saint Joseph (MO); On-site; USD 25,000 - 30,000; Full time

Job summary

Cosentino's Price Chopper in Saint Joseph, MO is seeking a Pharmacy Technician to assist customers with prescriptions and wellness needs in a courteous manner. Reports to Pharmacist in Charge; non-exempt, on-site role.

Essential duties include receiving prescriptions, processing transactions, communicating dosage instructions, and supporting the pharmacist with consultations and documentation. Pharmacy tech certification is preferred and a high school diploma is preferred. Training is provided.

Qualifications

• Completion of ongoing training and development as listed on the Cosentino Learning Plan.
• Pharmacy Technician Certification is preferred.
• A high school diploma or equivalent is preferred.
• Knowledge of MS Word, Excel, PowerPoint, Retail Pharmacy Software, and POS System experience is preferred.

Responsibilities

• Know and implement the Cosentino Customer Service Standards.
• Courteously receives new and refilled prescriptions from customers for filling, as well as accommodating them when they return to pick up those prescriptions.
• Verifies name and address (if applicable) of the person the new prescription is to be filled for, as well as, legibility of the prescriber’s name.
• Processes cash register transactions for new and refilled prescriptions.
• Ensures necessary communications are provided to the customer, such as instructions, side effects and medication descriptions.
• Arranges customer consultations with Pharmacist, when requested.
• Procures signatures from customers for all prescriptions received.
• Answers incoming calls and directs to Pharmacist, when appropriate, such as new prescriptions, questions about medication, judgmental decision, etc.
• Completes and processes third-party documents.
• Fills prescription books or new prescriptions.
• Files patient profiles.
• Fills bins with prescription vials.
• Processes incoming orders to determine that items ordered were shipped and that items shipped are the same as items invoiced to the Pharmacy.
• Checks items for appropriate ‘shelf life’ remaining before expiration.
• Checks stock to remove outdated items, as often as deemed necessary by the Pharmacist-In-Charge.
• Cleans Pharmacy shelves and work areas and maintains entire premises in a satisfactory state of cleanliness.
• Know, comply with, and encourage other team members to comply with all health regulations, sanitation guidelines and safety procedures for your department and your store.
• Resolve customer complaints in a professional manner and recognize when it is appropriate to involve the Pharmacist in Charge.
• Able to operate all necessary equipment safely and competently.
• Meet or exceed productivity standards to produce desired team and individual results.
• Demonstrates the strong verbal and interpersonal skills necessary for positive customer and peer interactions.
• Demonstrates the basic math and reading skills required for the position.
• Demonstrates the essential written communication skills required for the position.

Skills

Customer service

Pharmacy operations

Verbal communication

Attention to detail

Cash handling

Education

High School diploma or equivalent

Tools

MS Word

Excel

PowerPoint

Retail Pharmacy Software

POS System

Job description

Cosentino's Price Chopper in Saint Joseph, MO is seeking a Pharmacy Technician to assist customers with prescriptions and wellness needs in a courteous manner. Reports to Pharmacist in Charge; non-exempt, on-site role.

Essential duties include receiving prescriptions, processing transactions, communicating dosage instructions, and supporting the pharmacist with consultations and documentation. Pharmacy tech certification is preferred and a high school diploma is preferred. Training is provided.