Pharmacy Technician: Patient Care & Dispensing

Kroger; Richland (WA); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Health care benefits

Paid time off

Mental health resources

Associate discounts

Tuition assistance

Zusammenfassung

Kroger in the Northwest region is seeking a Pharmacy Clerk to support pharmacists, assist customers, and process transactions with accuracy and care. You will help maintain clean, organized service areas, follow safety and regulatory guidelines, and participate in health and wellness initiatives.

You will handle cash and billing, answer inquiries, and ensure HIPAA compliance while delivering a friendly, efficient customer experience.

Qualifikationen

• High School Diploma or GED required.
• Must be 18 years old.
• Ability to handle highly confidential information.
• Meets minimum state requirements to perform the functions related to the position.

Aufgaben

• Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud
• Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management
• Understand and perform ordering functions with primary and secondary wholesalers
• Understand and follow the company guidelines on computerized inventory management, control, and ordering of all medications, devices, supplements and supplies
• Maintain departmental standards including keeping clean and organized work stations and customer waiting areas
• Count, measure and prepare specified product using company best practices
• Complete billing procedures adequately to assure best value to the customer and the company
• Answer phone and triage calls and answer inquiries as appropriate
• Understand and adhere to HIPAA regulations and the company’s policies regarding the same
• Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing
• Assist pharmacist in all responsibilities except those that require a pharmacist’s professional judgement
• Put away legend orders, including Central Fill deliveries
• Ability to work cooperatively in high paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Kenntnisse

Customer service

HIPAA knowledge

Attention to detail

Cash handling

Teamwork

Ausbildung

High School Diploma or GED

Tools

Point of Sale (POS)

Inventory management

Jobbeschreibung

Kroger in the Northwest region is seeking a Pharmacy Clerk to support pharmacists, assist customers, and process transactions with accuracy and care. You will help maintain clean, organized service areas, follow safety and regulatory guidelines, and participate in health and wellness initiatives.

You will handle cash and billing, answer inquiries, and ensure HIPAA compliance while delivering a friendly, efficient customer experience.