Pharmacy Technician - Patient Care Coordinator

Healthcare Support Staffing; Dunbar (WV); On-site; USD 40,000 - 55,000; Full time

Job summary

A national healthcare recruiting firm is seeking a Patient Care Coordinator in Dunbar, West Virginia. The role involves coordinating medication orders and assisting patients with financial programs to ensure compliance with specialty medications. Ideal candidates will possess a Pharm Tech license and have experience in a pharmacy setting. Strong communication skills and customer service orientation are essential for success in this position.

Qualifications

• Clear and active Pharm Tech license in the state of West Virginia.
• 1-2 years' experience in a high volume retail or specialty pharmacy.
• Strong written and verbal communication skills.

Responsibilities

• Coordinate medication deliveries and payment of orders.
• Assist patients with co-pay assistance programs.
• Make outbound adherence calls to patients.

Skills

Customer service

Communication skills

Pharmaceutical knowledge

Computer proficiency

Education

Clear and active Pharm Tech license

1-2 years of experience in pharmacy

Job description

Company Description

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!

Job Description

Position Summary:

The Patient Care Coordinator works with patients with various types of disease states via the telephone to compassionately and efficiently coordinate their medication orders. A PCC needs to be able to communicate well with patients regarding the pricing of their co-payments and financial assistant programs when needed and must be able to provide compassionate, superior customer service in a timely manner understanding the importance of adherence to specialty medications

Major Job Duties

• They will be responsible to coordinate medication deliveries and payment of the order.
• They will assist in helping patients apply for copay assistance programs and foundations and tracking packages when necessary.
• In addition a PCC will make outbound adherence calls to patients to insure the patient stays compliant with their specialty medication.

Qualifications

• Clear and active Pharm Tech license in state of West Virginia
• 1-2 years' experience in a high volume retail or specialty pharmacy
• Must be able to provide compassionate, superior customer service in a timely manner over the phone
• Strong written and verbal communications skills
• Proficient with computers
• Clear background and valid education