Patient Care Coordinator

Healthcare Support Staffing; Jeffersonville (IN); On-site; USD 35,000 - 45,000; Full time

Job summary

A national healthcare recruiting firm is seeking a motivated Patient Care Coordinator to work with patients over the phone. The role involves coordinating medication orders, providing superior customer service, and ensuring patient compliance with specialty medications. Ideal candidates will have strong communication skills and at least 1-2 years' experience in a retail or specialty pharmacy. This opportunity offers a chance to advance your career in a growing company.

Qualifications

• 1-2 years' experience in a high volume retail or specialty pharmacy.
• Ability to communicate well with patients regarding pricing and assistance programs.
• Must demonstrate superior customer service over the phone.

Responsibilities

• Coordinate medication orders for patients with various disease states.
• Manage payment processes and medication deliveries.
• Make outbound calls to ensure patient compliance with medications.

Skills

Compassionate customer service

Verbal communication skills

Written communication skills

Computer proficiency

Education

High school diploma

Job description

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!

Job Description

• The Patient Care Coordinator you work with patients with various types of disease states via the telephone to compassionately and efficiently coordinate their medication orders.
• A PCC you will need to be able to communicate well with patients regarding the pricing of their co-payments and financial assistant programs when needed
• You must be able to provide compassionate, superior customer service in a timely manner understanding the importance of adherence to specialty medications.
• You will be responsible to coordinate medication deliveries and payment of the order.
• You will assist in helping patients apply for copay assistance programs and foundations and tracking packages when necessary.
• I n addition a PCC will make outbound adherence calls to patients to insure the patient stays compliant with their specialty medication.

Qualifications

• HS diploma
• 1-2 years' experience in a high volume retail or specialty pharmacy
• Must be able to provide compassionate, superior customer service in a timely manner over the phone
  
• Strong written and verbal communications skills
• Proficient with computers
• Clear background and valid education
  

Additional Information

Are you an experienced Customer Service Specialist looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered "yes" to any of these questions -- this is the position for you!

For immediate consideration send your resume Hannah Barreta or call 321-710-4797