Patient Care Coordinator

BioPlus Specialty Pharmacy; Florida; On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health care

401(k)

Growth potential

Job summary

BioPlus Specialty Pharmacy in Florida is seeking a Patient Care Coordinator to oversee and participate in patient care services. The role involves coordinating the delivery of specialty medications and ensuring effective communication with patients, physicians, and payers.

The ideal candidate will have a High School diploma, with preferred experience in specialty pharmacy. Applicants should demonstrate proficiency in medical terminology and strong communication skills. BioPlus offers competitive compensation packages including health care and 401(k).

Qualifications

• 2 years of specialty pharmacy experience preferred.
• Comfortable in a phone-based, office environment.

Responsibilities

• Coordinate monthly deliveries of specialty medications.
• Communicate with patients, physicians, and payers about deliveries.
• Assess patients' therapy compliance and document findings.

Skills

Knowledge of standard medical terminology

Communication skills

Problem-solving skills

MS Office proficiency

Education

High School diploma or equivalency

Job description

Job Description

The Patient Care Coordinator is responsible for the oversight and participation of patient’s care of ongoing BioPlus pharmacy services.

Responsibilities

• Coordinate monthly deliveries of specialty medications; ensuring right patient, receives right medication to the right address
• Achieve monthly call calibration meeting metric of 90
• Communicate via phone, and/or email with patients, physicians, and payers to provide them necessary information regarding patient delivery or delay of medication delivery
• Responsible for documenting all communication regarding patient treatment and/or physician office in patient medical record
• Assess patients therapy compliance and report noncompliance of treatment to pharmacist and physician
• Document ADR/Adherence occurrences and escalating all clinical calls to appropriate clinicians
• Adjudicate patients claim and bill patient for co-payment during the refill process
• Intake and/or enrollment of patients
• Participate and perform other duties as assigned by leadership

Skills & Abilities

• Knowledge of standard medical terminology
• Ability to handle challenging patients/vendors in a professional manner
• Ability to learn quickly, solve problems, and make decisions to assist our patients
• Demonstrate excellent oral, presentation, and written communication skills
• Demonstrate proficiency in the use of MS Office software, which includes Excel, Word and Outlook
• Demonstrate the BioPlus C.A.R.T. values

Requirements

• High School diploma or equivalency
• Comfortable in a phone based, office environment
• 2 years of specialty pharmacy experience preferred

Additional Information

BioPlusoffers competitive compensation packages includinghealth care, 401(k),growthpotential, and a challenging and exciting work environment.

BioPlus is an Equal Opportunity Employer