Pharmacy Technician: Outreach Eligibility Specialist

Shields Health Solutions; Baton Rouge (LA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with match

4 weeks PTO

Paid holidays

Parental leave

Professional development

Job summary

Shields Health Solutions in Baton Rouge, LA is hiring a Pharmacy Technician - Outreach Eligibility Specialist to support the growth of the specialty pharmacy program. You will conduct benefits investigations, review medical records, document findings, and collaborate with the team to ensure high-quality patient care.

Ideal candidates are Louisiana-licensed technicians with 1+ year experience, strong communication and tech skills, and a patient-first mindset.

Qualifications

• State-registered Louisiana Pharmacy Technician (license).
• 1+ years of experience as a pharmacy technician.
• Strong communication, organization, and tech skills.
• Empathy, integrity, and a team-first mindset.

Responsibilities

• Conduct benefits investigations using approved tools and pharmacy systems.
• Review medical records to confirm current medication needs.
• Document all findings clearly and accurately.
• Partner with team members to ensure high-quality, coordinated patient care.
• Identify trends, solve problems, and contribute to process improvements.
• Maintain professionalism, confidentiality, and ongoing job knowledge.
• Perform other duties as needed.

Skills

Communication

Organization

Tech skills

Empathy

Education

Louisiana Pharmacy Technician license

CPhT preferred

Tools

Microsoft Office

Job description

Shields Health Solutions in Baton Rouge, LA is hiring a Pharmacy Technician - Outreach Eligibility Specialist to support the growth of the specialty pharmacy program. You will conduct benefits investigations, review medical records, document findings, and collaborate with the team to ensure high-quality patient care.

Ideal candidates are Louisiana-licensed technicians with 1+ year experience, strong communication and tech skills, and a patient-first mindset.