Pharmacy Technician (Order Entry Specialist)

Kalamazoo Long Term Care Pharmacy; Kalamazoo (MI); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

401(k) Matching

Life Insurance

EAP Counseling

CE Credits

PTO

Sick Time

Job summary

Horizon LTC Pharmacy in Kalamazoo, MI is seeking a detail-oriented Order Entry Specialist who is a Licensed or Certified Pharmacy Technician to join our growing team. This role ensures accurate and timely medication order processing to support the health and well-being of our long-term care patients.

The Order Entry Specialist will enter new prescriptions, refills, and patient information, coordinate with providers and facilities, and help resolve discrepancies while complying with regulations

Qualifications

• High school diploma or equivalent.
• Active State of Michigan Pharmacy Technician license.
• Certified Pharmacy Technician (CPhT) preferred.
• Experience in long-term care pharmacy is a plus.
• Strong data entry and 10-key skills.
• Proficiency with pharmacy software, Microsoft Office, and Google Suite.
• Excellent verbal and written communication.
• Attention to detail and analytical skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Maintain strict patient confidentiality.

Responsibilities

• Accurately input prescription and refill orders into pharmacy software.
• Manage incoming orders and prioritize urgent requests.
• Communicate with providers, clinics, and healthcare staff to clarify prescription details.
• Contact provider offices for refill authorizations.
• Resolve order discrepancies, insurance issues, and billing questions.
• Maintain detailed documentation of orders and communications.
• Ensure compliance with pharmacy regulations and company policies.
• Provide excellent internal and external customer service.
• Perform additional duties as assigned.

Skills

Data Entry

10-key

Pharmacy Software

MS Office

Google Suite

Communication

Attention to Detail

Analytical Skills

Multitasking

Prioritization

Patient Confidentiality

Team Collaboration

Education

High School Diploma

Michigan Pharmacy Technician License

CPhT Certification

Tools

Pharmacy Software

Job description

Order Entry Specialist (Licensed or Certified Pharmacy Technician)

Full-Time | $18-$22 per hour

Horizon LTC Pharmacy | Kalamazoo, MI

Horizon LTC Pharmacy is seeking a detail-oriented Order Entry Specialist who is a Licensed or Certified Pharmacy Technician to join our growing team. This role is critical in ensuring accurate and timely medication order processing to support the health and well-being of our long-term care patients.

Position Summary

The Order Entry Specialist is responsible for accurately entering new prescriptions, refills, and patient information into the pharmacy system. This position works closely with healthcare providers, facilities, and internal pharmacy staff to clarify orders, resolve discrepancies, and ensure compliance with all regulations and company policies.

Our Benefits

• Medical, Vision, & Dental Insurance
• 401(k) and Matching
• Employer-Funded Life Insurance
• Financial Counseling EAP
• Mental Health EAP
• Employer-Paid CE Credits
• PTO and Sick Time

Key Responsibilities

• Accurately input prescription and refill orders into pharmacy software
• Manage incoming orders and prioritize urgent requests
• Communicate with providers, clinics, and healthcare staff to clarify prescription details
• Contact provider offices for refill authorizations
• Resolve order discrepancies, insurance issues, and billing questions
• Maintain detailed documentation of orders and communications
• Ensure compliance with pharmacy regulations and company policies
• Provide excellent internal and external customer service
• Perform additional duties as assigned

Qualifications

• High school diploma or equivalent
• Active State of Michigan Pharmacy Technician license
• Certified Pharmacy Technician (CPhT) preferred
• Previous long-term care pharmacy experience preferred
• Strong data entry and 10-key skills
• Proficiency with pharmacy software, Microsoft Office, and Google Suite
• Excellent verbal and written communication skills
• Strong attention to detail and analytical skills
• Ability to multitask and prioritize in a fast-paced environment
• Ability to maintain strict patient confidentiality

Skills & Competencies

• Exceptional accuracy in data entry
• Strong organizational and prioritization skills
• Ability to manage multiple tasks under pressure
• Professional communication with healthcare providers and team members
• Problem-solving mindset

Work Environment

• Office-based pharmacy setting
• Moderate noise level
• Frequent sitting with repetitive hand use
• Close attention to detail and computer-based work

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Why Join Horizon LTC Pharmacy?

At Horizon LTC Pharmacy, our mission is to optimize the quality of life for the patients and facilities we serve. We value professionalism, teamwork, and a commitment to continuous improvement.