Pharmacy Order Entry Specialist - Licensed Tech

Kalamazoo Long Term Care Pharmacy; Kalamazoo (MI); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

401(k) Matching

Life Insurance

EAP Counseling

CE Credits

PTO

Sick Time

Job summary

Horizon LTC Pharmacy in Kalamazoo, MI is seeking a detail-oriented Order Entry Specialist who is a Licensed or Certified Pharmacy Technician to join our growing team. This role ensures accurate and timely medication order processing to support the health and well-being of our long-term care patients.

The Order Entry Specialist will enter new prescriptions, refills, and patient information, coordinate with providers and facilities, and help resolve discrepancies while complying with regulations

Qualifications

• High school diploma or equivalent.
• Active State of Michigan Pharmacy Technician license.
• Certified Pharmacy Technician (CPhT) preferred.
• Experience in long-term care pharmacy is a plus.
• Strong data entry and 10-key skills.
• Proficiency with pharmacy software, Microsoft Office, and Google Suite.
• Excellent verbal and written communication.
• Attention to detail and analytical skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Maintain strict patient confidentiality.

Responsibilities

• Accurately input prescription and refill orders into pharmacy software.
• Manage incoming orders and prioritize urgent requests.
• Communicate with providers, clinics, and healthcare staff to clarify prescription details.
• Contact provider offices for refill authorizations.
• Resolve order discrepancies, insurance issues, and billing questions.
• Maintain detailed documentation of orders and communications.
• Ensure compliance with pharmacy regulations and company policies.
• Provide excellent internal and external customer service.
• Perform additional duties as assigned.

Skills

Data Entry

10-key

Pharmacy Software

MS Office

Google Suite

Communication

Attention to Detail

Analytical Skills

Multitasking

Prioritization

Patient Confidentiality

Team Collaboration

Education

High School Diploma

Michigan Pharmacy Technician License

CPhT Certification

Tools

Pharmacy Software

Job description

Horizon LTC Pharmacy in Kalamazoo, MI is seeking a detail-oriented Order Entry Specialist who is a Licensed or Certified Pharmacy Technician to join our growing team. This role ensures accurate and timely medication order processing to support the health and well-being of our long-term care patients.

The Order Entry Specialist will enter new prescriptions, refills, and patient information, coordinate with providers and facilities, and help resolve discrepancies while complying with regulations