Pharmacy Technician II — Patient Assistance & Prior Auth

Duke Careers; Durham (NC); Hybrid; USD 40,000 - 48,000; Full time

Benefits offered by this job

Hybrid work arrangement

$2,500 Commitment Bonus

Job summary

Duke University Hospital in Durham, NC is seeking a Pharmacy Technician II to support the Patient Assistance Program and ensure patient access to prescribed medications. You will handle medication prior authorizations and coordinate with Duke Retail Pharmacies to maintain drug accountability and continuity of care.

Qualifications include NC Board of Pharmacy registration and PTCB or ExCPT certification; a high school diploma is required.

Qualifications

• Excellent communication skills, proficient with Word and Excel, strong organization.
• Ability to multitask and work independently in a healthcare environment.
• Two years of pharmacy technician experience preferred.

Responsibilities

• Establish clinic, pharmacy, and patient relationships for effective patient care.
• Receive referrals to complete medication prior authorizations from clinic staff, providers, and patients.
• Verify insurance benefits are active and determine coverage and patient responsibility.
• Submit forms to insurers and follow up on determinations in a timely manner.
• Coordinate medication delivery and continuity of care with Duke Retail Pharmacies.

Skills

Communication

MS Word

MS Excel

Organization

Multitasking

Education

NC Board of Pharmacy registration

PTCB or ExCPT certification

High school diploma or equivalent

Job description

Duke University Hospital in Durham, NC is seeking a Pharmacy Technician II to support the Patient Assistance Program and ensure patient access to prescribed medications. You will handle medication prior authorizations and coordinate with Duke Retail Pharmacies to maintain drug accountability and continuity of care.

Qualifications include NC Board of Pharmacy registration and PTCB or ExCPT certification; a high school diploma is required.