Pharmacy Tech II — Patient Assistance & Access Lead

JobRx, Inc.; Durham (NC); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Commitment Bonus

Job summary

Duke University Hospital in Durham, NC, is seeking a Pharmacy Technician to support prior authorizations and patient assistance programs. The role coordinates with Duke Retail Pharmacies and clinic staff to ensure access to prescribed medications, while maintaining drug accountability and compliance with hospital, state, and federal requirements.

Based primarily in a specialty clinic, you will communicate status updates to patients and providers, assist with self-pay patients, and help clinical

Qualifications

• High school diploma or equivalent and accredited pharmacy technician training.
• NC Pharmacy Board registration and PTCB or ExCPT certification preferred.
• Two years’ pharmacy tech experience is preferred.

Responsibilities

• Establish clinic, pharmacy, and patient relationships for effective patient care.
• Receive referrals to complete medication prior authorizations from staff, providers, and patients.
• Verify insurance benefits are currently active for patients.
• Complete benefits investigations to determine coverage and patient responsibility.
• Submit forms to insurance companies via phone, fax, or web portals.
• Coordinate and deliver medications to patients being discharged from the hospital.

Skills

Communication

Microsoft Word

Excel proficiency

Organizational skills

Multitasking

Independent work

Education

High school diploma or equivalent

Accredited pharmacy technician training program

Tools

WAM system

Job description

Duke University Hospital in Durham, NC, is seeking a Pharmacy Technician to support prior authorizations and patient assistance programs. The role coordinates with Duke Retail Pharmacies and clinic staff to ensure access to prescribed medications, while maintaining drug accountability and compliance with hospital, state, and federal requirements.

Based primarily in a specialty clinic, you will communicate status updates to patients and providers, assist with self-pay patients, and help clinical