Pharmacy Technician II - Mail Center

experiencedAlliedHealth; Lebanon (NH); On-site; USD 31,000 - 48,000; Full time

Job summary

Dartmouth Health in New Hampshire is seeking a Certified Pharmacy Technician to perform routine and specialized duties for drug distribution. This full-time, 40-hour per week position features a day shift and includes comprehensive benefits.

The role supports inpatient and outpatient operations and requires NH Board of Pharmacy licensure and CPhT certification. Responsibilities include phone triage, medication preparation, stock management, and assistance with policy updates.

Qualifications

• Associates degree in a health or related field with 1 year of pharmacy experience preferred.
• Ability to work in a fast paced environment with accuracy.
• Strong customer service skills, including phone interactions.
• Ability to multitask and attention to detail.
• Ability to maintain composure under stressful situations.

Responsibilities

• Answers Phones and triages customer service issues.
• Prepares prescription and non-prescription medication and/or devices.
• Stocks and replenishes stock locations and ADMs/robots.
• Serves as a preceptor and assists with orientation and training of pharmacy staff.
• Communicates supply issues, problems or discrepancies appropriately.
• Assists in revising policy and procedure.
• Delivers meds to beds or patient care areas.
• Performs purchasing and billing functions.
• Establishes and maintains training materials.
• Inpatient: Prepares intravenous admixtures or sterile products under supervision.
• Outpatient: Electronically processes prescription orders and third party claims.

Skills

Customer service

Phone interactions

Attention to detail

Multitasking

Composure under stress

Education

Associate degree in health or related field

Job description

Overview

Under the supervision of a licensed Pharmacist performs routine and specialized technical and clerical duties for drug distribution to patients. This job builds on the responsibilities of a Pharmacy Technician Certified I.

This is a Full-Time, 40hr per week, benefitted position. Monday - Friday 6:30 am - 3:00 pm

Dartmouth has a healthy disregard for the impossible!

DH Offers You:

Employees hired to work at least 0.50 FTE (20 hours per week) and their eligible dependents may participate in Dartmouth Health benefit plans on the employee’s first day of employment.

Medical Insurance: Two medical plans available through Anthem BC/BS: Employees also receive a base employer contribution of 4% of biweekly pay plus a High Deductible Health Plan (HDHP) that is matched with a Health Savings Account and a PPO Plan that features higher premiums balanced by copays and lower deductibles.

Retirement: Employee contributions are vested immediately. Biweekly matching contribution of 50% on up to 4% of pay saved—for a maximum match of 2% of pay.

Paid Time Off: Paid time off is accrued per pay period based on hours worked. This includes six paid holidays.

Shift Differential:10% evening, 20% night, and 15% weekend shift differentials when applicable.

Tuition Reimbursement: Up to $3,000 per year.

Dental

Vision

#CertifiedPharmacyTechnician #Pharmacy

Responsibilities

1. Answers Phones and triages customer service issues.
2. Prepares prescription and non-prescription medication and/or devices.
3. Stocks and replenishes stock locations and automated dispensing machines (ADMs) and/or robots (example: shelves, carousels, Parata).
4. Serves as a preceptor and assists with orientation and training of pharmacy department staff.
5. Communicates supply issues, problems or discrepancies appropriately.
6. Assists in revising policy and procedure
7. Delivers meds to beds or patient care area
8. Performs purchasing and billing functions.
9. Establishes and maintains training materials
10. Inpatient Only:
11. Prepares intravenous admixtures or other sterile drug products (excluding antineoplastic medications) in accordance with USP chapter <797> under supervision of a licensed Pharmacist.
12. Prepares or compounds non-sterile, non-antineoplastic drug products in accordance with USP chapter <795> under supervision of a licensed Pharmacist.
13. Maintains the hardware and software of the department's multiple computer systems.
14. Outpatient Only:
15. Electronically processes prescription orders and prepares prescriptions for verification by a pharmacist.
16. Processes third party claims.
17. Performs in the call center, mail order processing, takes verbal orders from providers, runs registers, data entry, production, and transfers prescriptions.
18. Performs other duties as required or assigned.

Qualifications

• Associates degree in a health or related field, with 1 year of pharmacy experience, or the equivalent in education and experience preferred.
• Ability to flexibly work in a fast paced environment with accuracy.
• Strong customer service skills, including phone interactions
• Ability to multitask and attention to detail.
• Ability to maintain composure under stressful situations.

Required Licensure/Certifications

• - Certified Pharmacy Technician with the NH Board of Pharmacy required-
• National Certified Pharmacy Technician (CPhT) certification with PTCB or NHA required

• Area of Interest: Allied Health
• Pay Range: $22.27/Hr. - $34.51/Hr.
• FTE/Hours per pay period: 1.00 - 1.00 - 40 hrs/week
• Shift: Day
• Job ID: 42143

Dartmouth Health is an Equal Opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy-related conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, veteran or military status, or any other status protected by applicable federal, state, or local law.

Dartmouth Health provides reasonable accommodations to qualified individuals with disabilities and to applicants and employees with sincerely held religious beliefs in accordance with applicable law. Applicants who require an accommodation during the application or interview process may contact [e-mail] for assistance.