Pharmacy Technician - Front End

Singlepoint Healthcare; Wood Dale (IL); On-site; USD 35,000 - 52,000; Full time

Job summary

Singlepoint Healthcare is seeking a Certified Pharmacy Technician (CPhT) to make a tangible difference in patient care. This role emphasizes attention to detail and strong customer service within a collaborative team.

You will support patients, assist pharmacists with orders and deliveries, and coordinate care across the pharmacy, under CST hours 9:00 am – 5:30 pm. Join a mission-driven environment focused on quality patient outcomes.

Qualifications

• High school diploma or GED required.
• Pharmacy Technician Certification (PTCB, NHA, or equivalent) required.
• 0–2 years of experience preferred; specialty pharmacy or infusion a plus.
• Knowledge of insurance billing, prior authorizations, and pharmacy systems preferred.

Responsibilities

• Support Patients - Check in with patients on medications, supplies, and side effects, while coordinating deliveries.
• Keep Things Moving - Assist pharmacists with order entry, delivery tickets, and referrals (including hospice).
• Be the Connection - Collaborate with pharmacists and referral sources for seamless care.
• Deliver Service - Answer calls, solve problems, and keep patients at the center of everything you do.
• Stay Sharp - Support quality, compliance, and improvement projects.

Skills

Strong communication

Customer service

Insurance billing knowledge

Prior authorizations

Pharmacy software familiarity

Education

High school diploma or GED

Pharmacy Technician Certification (PTCB, NHA, or equivalent)

Tools

CareTend

Pharmacy systems

Job description

Be the difference in someone's care journey.

We're looking for a Certified Pharmacy Technician (CPhT) who's ready to make an impact every day. If you're detail-driven, customer-focused, and passionate about patient care, this role is for you.

Schedule: 9:00 am - 5:30 pm CST

What You'll Do

• Support Patients - Check in with patients on medications, supplies, and side effects, while coordinating deliveries.
• Keep Things Moving - Assist pharmacists with order entry, delivery tickets, and referrals (including hospice).
• Be the Connection - Collaborate with pharmacists and referral sources for seamless care.
• Deliver Service - Answer calls, solve problems, and keep patients at the center of everything you do.
• Stay Sharp - Support quality, compliance, and improvement projects.

What You'll Bring

• High school diploma or GED
• Pharmacy Technician Certification (PTCB, NHA, or equivalent)
• 0-2 years of experience (specialty pharmacy or infusion a plus)
• Knowledge of insurance billing, prior authorizations, and pharmacy systems (CareTend or similar preferred)
• Strong communication + customer service skills

Why You'll Love It Here

• Mission-driven work where patients come first
• Learn and grow in specialty pharmacy and infusion care
• Collaborative, supportive team environment