Pharmacy Technician - Patient Services Spec.

Singlepoint Healthcare; Wood Dale (IL); On-site; USD 25,000 - 30,000; Full time

Job summary

Singlepoint Healthcare in Illinois is seeking a Certified Pharmacy Technician (CPhT) to join a patient-centered team. You will support patients, assist pharmacists, and help ensure timely deliveries.

This role requires a high school diploma or GED, a CPhT certification, 0–2 years of experience, and knowledge of insurance billing and CareTend or similar systems. Schedule: 9:00 am - 5:30 pm CST; we offer a collaborative, mission-driven environment.

Qualifications

• High school diploma or GED required.
• Pharmacy Technician Certification (PTCB, NHA, or equivalent) required.
• 0–2 years of experience in specialty pharmacy or infusion preferred.
• Knowledge of insurance billing, prior authorizations, and pharmacy systems (CareTend or similar).
• Strong communication and customer service skills.

Responsibilities

• Support Patients – Check in with patients on medications, supplies, and side effects, while coordinating deliveries.
• Keep Things Moving – Assist pharmacists with order entry, delivery tickets, and referrals (including hospice).
• Be the Connection – Collaborate with pharmacists and referral sources for seamless care.
• Deliver Service – Answer calls, solve problems, and keep patients at the center of everything you do.
• Stay Sharp – Support quality, compliance, and improvement projects.

Skills

Communication skills

Customer service

Attention to detail

Education

High school diploma or GED

Pharmacy Technician Certification (PTCB, NHA, or equivalent)

Tools

CareTend or similar pharmacy system

Job description

Be the difference in someone’s care journey.

We’re looking for a Certified Pharmacy Technician (CPhT) who’s ready to make an impact every day. If you’re detail-driven, customer-focused, and passionate about patient care, this role is for you.

Schedule: 9:00 am - 5:30 pm CST

What You’ll Do

• Support Patients – Check in with patients on medications, supplies, and side effects, while coordinating deliveries.
• Keep Things Moving – Assist pharmacists with order entry, delivery tickets, and referrals (including hospice).
• Be the Connection – Collaborate with pharmacists and referral sources for seamless care.
• Deliver Service – Answer calls, solve problems, and keep patients at the center of everything you do.
• Stay Sharp – Support quality, compliance, and improvement projects.

What You’ll Bring

• High school diploma or GED
• Pharmacy Technician Certification (PTCB, NHA, or equivalent)
• 0–2 years of experience (specialty pharmacy or infusion a plus)
• Knowledge of insurance billing, prior authorizations, and pharmacy systems (CareTend or similar preferred)
• Strong communication + customer service skills

Why You’ll Love It Here

• Mission-driven work where patients come first
• Learn and grow in specialty pharmacy and infusion care
• Collaborative, supportive team environment