Pharmacy Technician, Flex- Allivet
Tractor Supply Company
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Job summary
Tractor Supply Company seeks a Flex Pharmacy Technician to verify prescriptions, prepare orders, manage inventory, and support pharmacy operations for pet medications. The role collaborates with pharmacists, veterinary offices, and customer service to ensure accurate, compliant, and timely dispensing.
Responsibilities include handling prescription verification, fulfillment, and equipment operation while maintaining security and quality standards in a fast-paced environment.
Qualifications
- 1+ year of pharmacy technician experience required; 2+ years preferred.
- Registered Pharmacy Technician license as required by the applicable state of operation.
- High School Diploma or equivalent. Any suitable combination of education and experience considered.
- Experience with prescription verification, fulfillment, mail-order pharmacy, or high-volume operations is preferred.
Responsibilities
- Verify prescription information including patient, medication, dosage, quantity, refills, directions, and veterinarian authorization.
- Respond to inbound client and veterinary clinic calls, provide accurate prescription support, document interactions, and escalate to a pharmacist as needed.
- Review orders for accuracy, completeness, and compliance before processing.
- Identify and resolve prescription discrepancies with pharmacists, veterinarians, customer service, and customers.
Skills
Education
Tools
Job description
The Flex Pharmacy Technician supports both prescription verification and fulfillment functions to ensure pet prescription orders are accurate, complete, compliant, and prepared for timely dispensing and shipment. This role verifies prescription information, resolves discrepancies, prepares and packages orders, supports inventory and equipment operations, and collaborates with pharmacists, customer service, and veterinary offices to deliver safe, efficient, and high-quality pharmacy service.
- Verify prescription information, including patient details, medication, dosage, quantity, refills, directions, and veterinarian authorization.
- Answer and manage inbound client and veterinary clinic calls, provide accurate prescription-related support, document interactions, and escape clinical questions to a pharmacist as needed.
- Review prescription orders for accuracy, completeness, and compliance before processing.
- Identify and resolve prescription discrepancies by coordinating with pharmacists, veterinarians, customer service representatives, and customers as needed.
- Ensure prescriptions meet applicable federal and state requirements prior to dispensing.
- Maintain accurate documentation and records of verified prescriptions and related communications.
- Provide timely and accurate information to internal partners regarding prescription status, clarification needs, or order-related issues.
- Escalate clinical, legal, or regulatory concerns to a pharmacist or supervisor as appropriate.
- Prepare and package prescription orders for shipment, ensuring accuracy, completeness, and professional presentation.
- Pull medications and match products to prescription labels and order information.
- Count, seal, label, and organize medications accurately and efficiently.
- Present labeled medications to the pharmacist for final verification.
- Stage completed orders for shipment in accordance with workflow procedures and quality standards.
- Support timely order processing while maintaining accuracy and patient safety.
- Assist with receiving, stocking, organizing, rotating, and replenishing medications and pharmacy supplies.
- Maintain accurate inventory records and report discrepancies, shortages, expired products, or damaged items.
- Help ensure adequate stock levels are available to support pharmacy operations.
- Follow proper storage, handling, and security procedures for medications and supplies.
- Operate pharmacy equipment, including counters, scales, automated dispensing systems, and other tools used in pharmacy operations.
- Use pharmacy software, order management systems, and related technology accurately and efficiently.
- Maintain equipment cleanliness and report malfunctions, issues, or maintenance needs promptly.
- Adhere to strict quality standards and security measures to help ensure medication safety and prevent errors.
- Follow all standard operating procedures and comply with applicable federal and state laws, pharmacy regulations, and company policies.
- Maintain a clean, organized, and safe workstation to promote workflow efficiency and accuracy.
- Protect confidential customer, patient, and prescription information.
- Participate in quality assurance activities and support continuous improvement in pharmacy operations.
- Collaborate effectively with pharmacists, pharmacy technicians, customer service representatives, and other team members to support smooth workflow and excellent customer service.
- Communicate clearly and professionally with internal teams, customers, and veterinary offices.
- Assist in training new pharmacy technicians on verification, fulfillment, safety, and workflow procedures.
- Contribute to a positive, supportive, and team-oriented work environment.
- Flex between verification and fulfillment responsibilities as assigned based on operational needs.
Experience: 1+ year of pharmacy technician experience required. 2+ years of pharmacy technician experience preferred, particularly in prescription verification, fulfillment, mail-order pharmacy, or high-volume pharmacy operations. Registered Pharmacy Technician license as required by the applicable state of operation.
Education: High School Diploma or equivalent. Any suitable combination or education and experience will be considered.
- Strong attention to detail and commitment to accuracy.
- Proficiency with pharmacy software, order management systems, and computer applications.
- Knowledge of pharmacy standards, medication safety practices, and applicable regulations.
- Strong verbal and written communication skills.
- Excellent interpersonal skills and ability to work collaboratively with pharmacists, technicians, customer service, and veterinary offices.
- Basic math skills, including the ability to count, measure, and verify quantities accurately.
- Ability to work independently and as part of a team in a fast-paced environment.
- Ability to adapt between verification and fulfillment workflows based on business needs.
- Experience with prescription verification processes.
- Experience with pharmacy fulfillment, packaging, inventory, or shipping workflows.
- Experience operating pharmacy equipment such as counters, scales, or automated dispensing systems.
- Familiarity with veterinary or pet prescription medications.
- Ability to prioritize tasks, manage multiple workflows, and maintain accuracy under time-sensitive conditions.
- Strong problem-solving skills and ability to identify and escape discrepancies appropriately.
- Normal working conditions in a pharmacy operations environment.
- Sitting
- Standing (not walking)
- Lifting up to 20 pounds
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.
At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.
Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.
Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.
Our Mission and Values are more than just words on the wall - they're the one constant in an ever-changing environment and the bedrock on which we build our culture. They're the core of who we are and the foundation of every decision we make. It's not just what we do that sets us apart, but how we do it. Learn More
We believe in managing your time for business and personal success, which is why we empower our Team Members to lead balanced lives through our benefits and total rewards offerings. For full-time and eligible part-time TSC and Petsense Team Members. We care about what you care about! Learn More
A lot of care goes into providing legendary service at Tractor Supply Company, which is why our Team Members are our top priority. Want a career with a clear path for growth? Your Opportunity is Out Here at Tractor Supply and Petsense. Learn More
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