Pharmacy Technician & Customer Care Specialist

Harris Teeter; Mint Hill (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Harris Teeter in Mint Hill, NC is seeking a pharmacy clerk to support health and wellness initiatives and provide exceptional customer service. You will assist pharmacists, handle data entry and dispensing steps, and maintain a clean, compliant storefront environment.

The role requires adherence to HIPAA regulations, effective communication, and a team-oriented mindset to ensure accurate billing and efficient store operations.

Qualifications

• Experience delivering high quality customer service and a positive store experience.
• Ability to handle monetary transactions accurately and adhere to cash handling policies.
• Strong communication skills and ability to triage calls and answer inquiries.
• Collaborates with pharmacy and store teams to ensure efficient operations.

Responsibilities

• Assist pharmacist in responsibilities excluding professional judgement.
• Provide stellar customer experience through reception, data entry, adjudication and product dispensing.
• Operate cash register and process payments including EFTs and cash/coins.
• Maintain clean, organized workstations and customer areas.

Skills

Customer service

Cash handling

Phone etiquette

Teamwork

Education

High School Diploma or equivalent

Job description

Harris Teeter in Mint Hill, NC is seeking a pharmacy clerk to support health and wellness initiatives and provide exceptional customer service. You will assist pharmacists, handle data entry and dispensing steps, and maintain a clean, compliant storefront environment.

The role requires adherence to HIPAA regulations, effective communication, and a team-oriented mindset to ensure accurate billing and efficient store operations.