Pharmacy Technician & Customer Care Specialist

Kroger; Indianapolis (IN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee discounts

Tuition reimbursement

Career growth opportunities

Job summary

Kroger in Indianapolis, IN is seeking a Pharmacy Clerk to provide exceptional customer service, assist pharmacists, and handle prescription processing with accuracy and HIPAA compliance. You will maintain clean work areas, manage basic inventory, and help customers find health and wellness products.

The role emphasizes teamwork in a fast-paced environment, adherence to safety guidelines, and a commitment to community health.

Qualifications

• High School Diploma or GED required.
• Must be 18 years old.
• Ability to handle highly confidential information.
• Meets minimum state requirements to perform the functions related to the position.
• Experience as a pharmacy clerk or comparable role is desirable.
• Familiarity with EPRN (Educational Pharmacy Related Network) is a plus.

Responsibilities

• Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud.
• Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management.
• Understand and perform ordering functions with primary and secondary wholesalers.
• Understand and follow the company guidelines on computerized inventory management, control, and ordering of all medications, devices, supplements and supplies.
• Maintain departmental standards including keeping clean and organized work stations and customer waiting areas.
• Complete billing procedures adequately to assure best value to the customer and the company.
• Assist pharmacist in all responsibilities except those that require a pharmacist’s professional judgement.
• Understand and adhere to HIPAA regulations and the company’s policies regarding the same.

Education

High School Diploma or GED

Job description

Kroger in Indianapolis, IN is seeking a Pharmacy Clerk to provide exceptional customer service, assist pharmacists, and handle prescription processing with accuracy and HIPAA compliance. You will maintain clean work areas, manage basic inventory, and help customers find health and wellness products.

The role emphasizes teamwork in a fast-paced environment, adherence to safety guidelines, and a commitment to community health.