Pharmacy Technician: Customer‑Focused Health Support

Kroger; Westfield (IN); On-site; USD 31,000 - 52,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Tuition reimbursement

Employee discounts

Growth opportunities

Job summary

Kroger in Westfield, IN is seeking a friendly pharmacy clerks to support pharmacists and deliver exceptional customer service in a fast-paced store environment. You will handle daily tasks including stocking, cash handling, basic data entry, and HIPAA-compliant patient interactions, with opportunities for training and advancement within Kroger's health and wellness teams.

Strong reliability, discretion with confidential information, and teamwork are essential as you help customers access health

Qualifications

• Minimum: High School Diploma or GED
• Must be 18 years old
• Ability to handle highly confidential information
• Meets minimum state requirements to perform the functions related to the position

Responsibilities

• Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud
• Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management
• Understand and perform ordering functions with primary and secondary wholesalers
• Understand and follow the company guidelines on computerized inventory management, control, and ordering of all medications, devices, supplements and supplies
• Maintain departmental standards including keeping clean and organized work stations and customer waiting areas
• Count, measure and prepare specified product using company best practices
• Complete billing procedures adequately to assure best value to the customer and the company
• Answer phone and triage calls and answer inquiries as appropriate
• Understand and adhere to HIPAA regulations and the company’s policies regarding the same
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Education

High School Diploma or GED

Job description

Kroger in Westfield, IN is seeking a friendly pharmacy clerks to support pharmacists and deliver exceptional customer service in a fast-paced store environment. You will handle daily tasks including stocking, cash handling, basic data entry, and HIPAA-compliant patient interactions, with opportunities for training and advancement within Kroger's health and wellness teams.

Strong reliability, discretion with confidential information, and teamwork are essential as you help customers access health