Pharmacy Technician

Insight Global; United States; Remote; USD 31,000 - 41,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with employer matching

Paid sick leave

HSA, FSA, DCFSA account options

Job summary

A healthcare startup is seeking a Remote Certified Pharmacy Technician for a contract position. This role involves making outbound calls to patients and handling medication-related issues. Candidates should have a certification and experience in retail pharmacy, with opportunities for benefits starting from the 31st day of employment.

Qualifications

• At least 2 years of retail pharmacy experience.
• Certification as a Pharmacy Technician required.
• Bilingual in Spanish and English preferred.

Responsibilities

• Make outbound calls to patients and healthcare providers.
• Resolve medication-related issues and schedule appointments.
• Answer inbound customer support requests.

Skills

Communication

Patient Engagement

Detail Orientation

Education

Certified Pharmacy Technician License

Job description

Hiring Certified Pharamcy Techs from Retail Pharmacy Settings!

Shift: 9-6 pm in your time zone. Monday to Friday (some saturdays)

REQUIRED SKILLS AND EXPERIENCE

· Certified Pharmacy Tech (national or state license)

· 2+ years of RETAIL pharmacy experience

· Experience with high-volume (45+) outbound calls

· Familiar with Med Reconciliation calls

· Must come from a retail pharmacy or from a remote pharmacy background

Preffered -- Bilingual in Spanish and English

JOB DESCRIPTION

Insight Global is seeing a Remote Pharmacy Technician to support a healthcare startup client on a 6-month contract to perm assignment. Under the supervision of a Pharmacist Team Lead and Head of Operations, you will be responsible for making outbound calls to patients, providers, and pharmacies to intervene in patient cases identified using risk stratification algorithms. These interventions may involve obtaining and recording health and contact information, scheduling appointments, resolving medication-related issues, and performing patient engagement activities. In addition to patient interactions, you will be responsible for answering inbound customer support requests, preparing, and mailing letters, and other assigned duties. All members of the Clinical Care team are expected to communicate effectively, maintain a cooperative working relationship with clients and colleagues, be respectful and accept constructive feedback professionally, and continuously learn new skills to deliver quality customer service and patient care.

Hourly Compensation: $17/hr - $21/hr

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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