Pharmacy Technician

CVS Health

Raleigh (NC)

On-site

USD 22,041 - 34,440

Full time

14 days+

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Benefits offered by this job

401(k) with company match

Medical plan

Paid time off

Flexible schedules

Job summary

A leading health care company in Raleigh seeks a Pharmacy Technician to support the pharmacy team in delivering service excellence. Key responsibilities include ensuring medications are filled accurately, following company procedures, and providing exceptional patient experiences. Candidates must have a high school diploma or equivalent and comply with state board requirements. The role offers competitive pay and comprehensive benefits.

Qualifications

Must comply with state board requirements or laws governing the practice of pharmacy.
Candidate must be at least 16 years old if no minimum age is addressed.
Attention and focus: concentrate on tasks, pivot between tasks.

Responsibilities

Follow pharmacy workflow procedures for safe and accurate prescription fulfillment.
Contribute to positive patient experiences by showing empathy.
Understand and comply with all applicable laws to ensure patient safety.

Skills

Customer service

Attention to detail

Communication

Mathematical reasoning

Education

High school diploma or equivalent

Job description

Overview

At CVS Health, we’re building a world of health around every consumer. The Pharmacy Technician supports the pharmacy team to deliver operational and service excellence in the store, assisting patients and customers to provide an exceptional experience and ensuring medications are filled promptly, safely, and accurately. Technicians follow Standard Operating Procedures, best practices, and effective communication to contribute to a safe and inclusive culture.

Once in role, Technicians complete a rigorous company training program and satisfy all registration, licensing, and certification requirements per their State’s Board of Pharmacy guidelines. Duties may be restricted until these requirements are met.

Responsibilities

Follow all company SOPs at each workstation to help Pharmacists manage and improve patient health
Follow pharmacy workflow procedures (production, pick-up, drive-thru, drop-off) for safe and accurate prescription fulfillment
Contribute to positive patient experiences by showing empathy and genuine care at pick-up, drive-thru, and over the phone; offer immunizations and other services as appropriate
Complete basic inventory activities as directed, including putting away deliveries, cycle counts, and returns-to-stocks
Support a high-performing team, embrace a growth mindset, and seek opportunities to expand clinical and technical knowledge
Remain flexible for scheduling and business needs; travel to stores in the market as needed
Understand and comply with all applicable laws, regulations, standards, and CVS policies to ensure patient safety and privacy
Deliver additional patient health care services where allowable by law and supported by required training (e.g., immunizations, point-of-care testing, offsite clinics)

Where permissible

Support immunizations, including licensure and training to obtain Technician Immunizer status
Educate patients about vaccines and refer questions to the Pharmacist-on-duty
Monitor for adverse reactions and report per public health requirements
Review and collect patient information; track and document for each applicable patient
Monitor and manage vaccine supplies

Required Qualifications

Must comply with state board requirements or laws governing the practice of pharmacy
If the state board does not address a minimum age, candidate must be at least 16 years old
If the state board does not address a minimum education requirement, candidate must have a high school diploma or equivalent, or be actively enrolled
State-level licensure and national certification requirements vary by state

Essential Functions

Regular and predictable attendance, including nights and weekends
Ability to complete required training within the designated timeframe
Attention and focus: concentrate on tasks, pivot between tasks, ensure label accuracy
Customer service and team orientation: assist people courteously and respond to patient reactions appropriately
Communication: clear verbal and written interaction with patients and colleagues; active listening
Mathematical reasoning: calculate days supply, quantity, and other prescription details
Problem resolution: navigate challenging interactions and determine best course of action
Physical demands: mobility, lifting, reaching, repetitive finger use, visual acuity
Ability to lift up to 20 lbs (occasional) and up to 10 lbs (frequent); perform tasks requiring fine motor control
Support detailed oral communication and receive information effectively

Preferred Qualifications

1-3 years of Pharmacy Technician experience
Experience in a pharmacy, retail, medical, or customer service setting
Ability to work in the home store and across the market to meet business needs

Anticipated Weekly Hours

Employment Type

Full time

Pay Range

$16.00 - $25.00 per hour

This pay range represents the base hourly rate for all positions in the job grade. Actual offers depend on experience, education, geography and other factors.

Benefits

Our comprehensive and competitive mix of pay and benefits includes a medical plan, 401(k) with company match, employee stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, and more depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Application window may close on: 01/15/2026. Qualified applicants with arrest or conviction records will be considered in accordance with all federal, state and local laws.

Seniority level