Pharmacy Technician Patient Support

Shields Health Solutions; Portland (OR); On-site; USD 39,000 - 50,000; Full time

Benefits offered by this job

Sign-On Bonus: $5,000.00

Job summary

Shields Health Solutions is seeking a Specialty Pharmacy Technician in Portland, OR. The role offers hourly compensation of $28.00–$36.00 with a $5,000 sign-on bonus, and involves hands-on patient care and total quality medication adherence support.

The ideal candidate will be a nationally certified CPhT with 1+ years experience and a high school diploma, ready to work in a fast-growing specialty pharmacy environment.

Qualifications

• Must be nationally certified and registered as a Pharmacy Technician (CPhT).
• 1+ year experience required; 5+ years preferred.
• High school diploma or GED required.

Responsibilities

• Interpret and enter prescriptions.
• Label and fill prescriptions for pharmacist verification.
• Perform pharmaceutical calculations.
• Identify medications requiring special storage or handling.
• Assist patients with insurance issues and financial assistance.
• Maintain pharmacy inventory and data entry.
• Provide medication adherence support to patients.

Skills

Phone skills

Interpersonal skills

Microsoft Office (Excel, Word)

Organizational skills

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Specialty Pharmacy Technician Location: Portland, OR Compensation:An employee in this position can expect an hourly compensation range of $28.00/hr - $36.00/hr. The actual compensation range will depend on experience, seniority, geographic location, and other factors permitted by law. Sign-On Bonus: $5,000.00

Job Purpose

The successful candidate will provide integrated support to patients and pharmacists by providing a 'hands-on' approach to total quality patient care through the delivery of a full continuum of medication adherence support. We are seeking a highly motivated, self-starter who is looking for an exciting career path with a fast-growing company in the specialty pharmacy management services.

Candidate Requirements

CandidatesMUSTbe nationally certified and registered as a technician with the State of employment. We are seeking a Certified Pharmacy Technician (CPhT) with extensive experience.

Job Duties

• Interpret and enter prescriptions.
• Clarify prescription orders with pharmacist and/or clinician as appropriate.
• Label and fill prescriptions for the pharmacist to verify.
• Perform pharmaceutical calculations.
• Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication.
• Identify and assemble supplies necessary for select medications such as sharps containers, needles/syringes, alcohol swabs, Band-Aids.
• Prepare medication for delivery to patients and departments.
• Answer, resolve, and triage inbound inquiries.
• Provide outbound therapy/medication adherence check-ups.
• Secure refill prescriptions.
• Resolve insurance related issues and assist patients with various forms of financial assistance.
• Maintain pharmacy inventory including drug ordering and receiving.
• Communicate directly with patients over the phone to assist them in the awareness of their medications.
• Achieve operational objectives by inputting data, performing adjudication on test claims and preparing action plans for follow-up.
• Manage, organize, and update relevant data using database applications.
• Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards.
• Identify trends, resolve problems; recommend improvements; implement change.
• Actively participate in process improvement initiatives.
• Act as a value-added business partner to stakeholders throughout the organization.
• Protect the organization's value by keeping information confidential.
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

Other Duties

Other duties as assigned.

Skills

Strong phone skills, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other database programs and able to extract relevant information; strong organizational and interpersonal skills a must.

Traits

Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator.

Additional

Energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data.

Experience / Education

• Licensure/Certification: We are seeking experienced pharmacy technicians who are registered with the State of employment and nationally certified as a CPhT or equivalent. Should certification need to be obtained for a particular state or updated at the time of employment, the applicant will commit to obtaining the required certification within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements.
• Years of Experience: Required 1+ years, Preferred 5+ years’ experience as a Pharmacy Technician.
• Education: High school diploma or GED required.

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Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Shields Health Solutions is committed to providing an inclusive hiring experience; if you need assistance or accommodation during the application or interview process, please email [e-mail].