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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose‑driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
Job Purpose and Summary
At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise. As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. You will be the first point of contact to assist patients and customers and ensure prescriptions are filled promptly, safely, and accurately while providing caring service that exceeds expectations.
Responsibilities
- Live our purpose by following all company SOPs at each workstation to help pharmacists manage and improve patient health.
- Follow pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick‑up, drive‑thru, and drop‑off) for safe and accurate prescription fulfillment.
- Contribute to positive patient experiences by showing empathy and genuine care – creating heartfelt and personalized moments while serving patients at pick‑up, drive‑thru, and over the phone; offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems.
- Complete basic inventory activities, such as accurately putting away medication deliveries, completing cycle counts, returns‑to‑stocks, and waiting‑bin inventories as permitted by law and directed by pharmacy leadership.
- Contribute to a high‑performing team, embrace a growth mindset, seek opportunities to expand clinical and technical knowledge, and be receptive to feedback.
- Remain flexible for scheduling and business needs, travel to stores in the market as needed, and contribute to a safe, inclusive, and engaging team dynamic.
- Understand and comply with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles; comply with CVS policies to ensure patient safety and privacy.
- Deliver additional patient health‑care services such as immunizations, point‑of‑care testing, and voluntary staffing of off‑site clinics where allowable by law and supported by training and certification.
Immunization Responsibilities
- Complete additional licensure and training to obtain Technician Immunizer status for vaccine preparation and administration.
- Educate patients about vaccine importance and refer vaccination questions to the pharmacist‑on‑duty.
- Monitor and respond to adverse reactions; report events per public‑health requirements.
- Review and collect patient information, tracking and documenting each applicable patient.
- Monitor and manage vaccine supplies.
Required Qualifications
- Must comply with state board of pharmacy requirements or laws governing the practice of pharmacy, including age, education, licensure, and certification.
- If the state board does not address a minimum age, must be at least 16 years old.
- If the state board does not mandate a minimum educational requirement, must have a high‑school diploma or equivalent, or be actively enrolled in high‑school or an equivalency program.
- State‑level licensure and national certification requirements vary by state.
Essential Functions
- Regular and predictable attendance, including nights and weekends.
- Ability to complete required training within the designated timeframe.
- Attention and focus: concentrate on tasks, pivot quickly, confirm prescription information and label accuracy.
- Customer service and team orientation: look for ways to help people in a friendly manner; notice and respond to patient reactions appropriately.
- Communication skills: use verbal and written communication; active listening; ask questions; avoid interruptions.
- Mathematical reasoning: use math to solve problems such as determining daily supply or number of bottles.
- Problem resolution: identify challenging interactions and choose the best course of action.
- Physical demands: mobile, upright for extended periods, lift, scan, bag items, reach overhead, move fingers, adjust precision, stoop, use eyes, lift up to 20 lbs occasionally.
- Any additional tasks as directed by supervisor or manager.
Preferred Qualifications
- 1‑3 years of previous experience as a Pharmacy Technician.
- Previous experience in a pharmacy, retail, medical, or customer‑service setting.
- Ability to work in the home store and across the market in other locations to meet business needs.
Anticipated Weekly Hours: 25
Time Type: Part time
Pay Range: $16.00 – $25.00 per hour. The actual base salary offer will depend on experience, education, geography and other factors.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Application window closes on: 02/13/2026.
Benefits
- Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
- No‑cost programs for all colleagues including wellness screenings, tobacco cessation and weight‑management programs, confidential counseling and financial coaching.
- Benefit solutions addressing different needs and preferences including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
Seniority level: Entry level
Employment type: Part‑time
Job function: Health Care Provider
Industries: Hospitals and Health Care
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