At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose‑driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate.
Job Purpose And Summary
At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. We bring this promise to life in our Retail locations, and our Pharmacy Technicians play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise.
As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our patients and customers and help deliver an exceptional experience. They assist the pharmacy team to ensure that pharmacy operations run smoothly, prescriptions are filled promptly, safely and accurately, and that caring service that exceeds patient expectations is provided. They operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices and effective communication. Throughout their shifts and all customer and colleague interactions, they demonstrate genuine care and contribute to a safe and inclusive culture.
Responsibilities
- Live our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health.
- Follow pharmacy workflow procedures at each pharmacy workstation (production, pick‑up, drive‑thru, drop‑off) for safe and accurate prescription fulfillment.
- Contribute to positive patient experiences by showing empathy and genuine care: create heartfelt moments while serving patients at pick‑up, drive‑thru and over the phone; offer immunizations and other services at the register and over the phone; solve or elevate patient problems.
- Complete basic inventory activities, as permitted by law, and as directed by pharmacy leadership: accurately put away medication deliveries and complete cycle counts, returns‑to‑stocks, waiting bin inventories, etc.
- Contribute to a high‑performing team, embrace a growth mindset and seek opportunities to expand clinical and technical knowledge.
- Remain flexible for scheduling and business needs; volunteer to travel to stores in the market to work shifts as needed.
- Understand and comply with all federal, state, and local laws, regulations, professional standards and ethical principles; comply with CVS policies and procedures to ensure patient safety, controlled substance dispensing and record‑keeping, and protect patient privacy and security.
- Deliver additional patient health‑care services (immunizations, point‑of‑care testing, voluntarily staffing off‑site clinics) where allowable by law and supported by required training and certification.
Immunization Responsibilities (if permitted)
- Complete additional licensure and training requirements to obtain Technician Immunizer status and support vaccine preparation and administration.
- Educate patients about the importance of vaccines and refer patients to the Pharmacist‑on‑duty for vaccination questions.
- Monitor and respond to adverse reactions; report events per public health requirements.
- Review and collect patient information; track and document for each applicable patient.
- Monitor and manage vaccine supplies.
Required Qualifications
- Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, including but not limited to age, education and licensure/certification.
- If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age.
- If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program.
- State‑level licensure and national certification requirements vary by state; click here to learn more.
Essential Functions
- Regular and predictable attendance, including nights and weekends.
- Ability to complete required training within designated timeframe.
- Attention and focus
- Ability to concentrate on a task over a period of time.
- Pivot quickly from one task to another to meet patient and business needs.
- Confirm prescription information and label accuracy to ensure patient safety.
- Customer service and team orientation
- Actively look for ways to help people and do so in a friendly manner.
- Notice and understand patients’ reactions, and respond appropriately.
- Communication skills
- Use and understand verbal and written communication to interact with patients and colleagues.
- Use active listening by giving full attention to what others say, asking questions as appropriate, and not interrupting at inappropriate times.
- Mathematical reasoning
- Use math to solve problems such as determining the total number of tablets to dispense, day’s supply, and number of bottles needed to fill a prescription.
- Problem resolution
- Identify challenging patient or colleague interactions and choose the best course of action when faced with multiple options.
- Physical demands
- Be mobile and remain upright for extended periods.
- Lift, scan, and bag items.
- Reach overhead; stretch or reach with arms or legs to grasp items.
- Move fingers repetitively; pick, pinch, type, or otherwise work primarily with fingers.
- Extend hand(s) and arm(s) multiple directions to place, move, or lift items.
- Control precision; quickly adjust machines to exact positions.
- Stoop to a considerable degree, requiring full use of lower extremities and back muscles.
- Close visual acuity to perform activities such as transcribing, viewing a computer terminal, reading, visual inspection involving small parts.
- Occasionally lift up to 20 lbs or exert up to 20 lbs of force; frequently lift up to 10 lbs or exert up to 10 lbs of force; consistently lift or exert negligible force to move objects.
- Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately.
- Receive detailed information through oral communication.
- Any additional tasks as directed by Supervisor or Manager.
Preferred Qualifications
- 1–3 years previous experience as a Pharmacy Technician.
- Previous experience in a pharmacy, retail, medical or customer service setting.
- Ability to work in the home store and across the market in other locations to meet business needs.
Anticipated Weekly Hours
30
Time Type
Full time
Pay Range
$16.00 - $24.00 per hour (base hourly rate for all positions in the job grade). The actual base salary offer will depend on experience, education, geography and other factors.
Great Benefits For Great People
- Affordable medical plan options, a 401(k) plan (including matching company contributions), an employee stock purchase plan.
- No‑cost programs for all colleagues including wellness screenings, tobacco cessation, weight‑management programs, confidential counseling and financial coaching.
- Benefit solutions addressing different needs and preferences, including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits (subject to eligibility).
We anticipate the application window for this opening will close on: 03/16/2026.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Seniority Level
Employment Type
Job Function
Industries
- Hospitals and Health Care