Pharmacy Tech: Medication Reconciliation & Patient Safety

Beth Israel Lahey Health; Needham (MA); On-site; USD 37,000 - 50,000; Full time

Job summary

Beth Israel Lahey Health seeks a Medication Reconciliation Technician to obtain accurate medication histories, interview patients, and coordinate with outpatient pharmacies under pharmacist supervision. You will update the electronic health record to reflect current medications and support safe patient care.

Responsibilities include interviewing patients, calling pharmacies, updating records, distributing medications, maintaining inventory, and processing prior authorizations.

Qualifications

• MA Registered Pharmacy Technician with National Certification (PTCB or ExCPT) required.
• 1-3 years related work experience strongly preferred.
• Strong working knowledge of brand and generic drug names and basic pharmacology.
• Basic familiarity with computers; ability to navigate web-based applications.

Responsibilities

• Obtains medication histories on all assigned patients during scheduled shifts.
• Performs patient and/or caregiver interviews to obtain dose and frequency of current medications including prescriptions, over-the-counter medications and herbal supplements.
• Calls outpatient pharmacies or other healthcare facilities to confirm medication regimens or investigate discrepancies when necessary.
• Updates patient current home medication list in the electronic health record based on information gathered.
• Communicates medication related issues to all appropriate healthcare professionals.
• Delivers medication to patient care units and ensures safe distribution.
• Accurately fills medications and delivers to ADMs.
• Assists in maintaining inventory levels and handles scheduling, discrepancies and regulatory requirements.
• Receives requests for Prior Authorization and processes documentation for approval.
• Organizes outdated or overstocked medications for return to manufacturers.
• Performs duties with understanding of sterile/non-sterile compounding and hazardous medications.

Skills

1-3 years experience

Interviewing patients

Communication skills

Basic computer skills

Education

MA Registered Pharmacy Technician with National Certification (PTCB or ExCPT)

Job description

Beth Israel Lahey Health seeks a Medication Reconciliation Technician to obtain accurate medication histories, interview patients, and coordinate with outpatient pharmacies under pharmacist supervision. You will update the electronic health record to reflect current medications and support safe patient care.

Responsibilities include interviewing patients, calling pharmacies, updating records, distributing medications, maintaining inventory, and processing prior authorizations.