Medication Reconciliation Technician — Safeguard Med Histories

Beth Israel Lahey Health; Needham (MA); On-site; USD 37,000 - 50,000; Full time

Job summary

Beth Israel Deaconess Hospital Needham, Inc. is seeking a Medication Reconciliation Technician to help prevent medication errors by obtaining accurate histories under pharmacist supervision.

You will interview patients, coordinate with outpatient pharmacies, and update electronic records while supporting the healthcare team in delivering safe, effective care. Experience with pharmacy operations and regulatory compliance is preferred.

Qualifications

• 1-3 years related work experience strongly preferred.
• Strong working knowledge of brand and generic drug names and basic pharmacology.
• Basic familiarity with computers.
• Ability to navigate at a basic level within web-based applications.

Responsibilities

• Obtains medication histories on all assigned patients during scheduled shifts.
• Performs patient and/or caregiver interviews to obtain dose and frequency of current medications including prescriptions, over-the-counter medications and herbal supplements.
• Calls outpatient pharmacies or other healthcare facilities to confirm medication regimens or investigate discrepancies when necessary.
• Updates patients current home medication list in the electronic health record based on information gathered.
• Delivers medication to the patient care units in accordance with departmental policies and procedures, and other regulatory bodies such as the DEA and MA Board of pharmacy regulation.
• Accurately fills medications.
• Delivers medications to the automated dispensing machines (ADMs) in an accurate and timely manner.
• In conjunction with other pharmacy colleagues, ensures that all drug distribution functions are completed in a safe and timely manner.
• Informs pharmacist and/or pharmacy leadership of any workflow issues.
• Repackages and compounds medications, as needed, in accordance with departmental standard operating procedures.
• Assists in maintaining appropriate inventory levels, including rotating stock, checking for expired medications, and informing pharmacist and pharmacy buyer when inventory levels are low.
• Receives requests for Prior Authorization from pharmacy or Tier Exception/PAF request from patient, completes requested documentation including patient demographics, prescription insurance coverage and clinical questions requested and submits for approval.
• Organises outdated or overstocked medications to ship back to manufacturers for credit.
• Checks floor stock on various nursing stations daily.
• May order scheduled VI medications from wholesaler as well as directly from manufacturer as directed by the director or designee.
• Responsible for understanding and utilizing all technology to accomplish the above.
• Is responsible for answering telephone calls, triaging the request, and following through with appropriate action.
• Fully understands principle of sterile compounding, non-sterile compounding, and hazardous medication manipulation.
• Actively participates in continuous performance improvement activities of the department, including providing suggestions on how to improve day-to-day operations.

Education

MA Registered Pharmacy Technician with National Certification (PTCB or ExCPT)

Job description

Beth Israel Deaconess Hospital Needham, Inc. is seeking a Medication Reconciliation Technician to help prevent medication errors by obtaining accurate histories under pharmacist supervision.

You will interview patients, coordinate with outpatient pharmacies, and update electronic records while supporting the healthcare team in delivering safe, effective care. Experience with pharmacy operations and regulatory compliance is preferred.