Pharmacy Tech Lead: Customer Care & Operations

Walgreens; Pearland (TX); On-site; USD 26,000 - 34,000; Full time

Job summary

Walgreens is seeking a Pharmacy Technician to assist the pharmacist under supervision, process prescriptions, and support technicians in a fast-paced retail environment. You will help manage patient information, ensure accuracy, and engage customers to deliver exceptional service.

You will also participate in inventory, revenue handling, and adherence to Walgreens policies while supporting clinical and store operations. Prior certification and a flexible schedule are essential.

Qualifications

• PTCB certification required.
• One year of work experience as a pharmacy technician in a retail or hospital setting.

Responsibilities

• Assist the pharmacist under supervision in processing prescriptions and patient information.
• Coach technicians and cashiers in pharmacy operations and cash register handling.
• Deliver a distinctive customer experience and engage customers to resolve questions and issues.

Skills

English proficiency

Flexible schedule

Customer service

Education

PTCB certification

Tools

Pharmacy software

Job description

Walgreens is seeking a Pharmacy Technician to assist the pharmacist under supervision, process prescriptions, and support technicians in a fast-paced retail environment. You will help manage patient information, ensure accuracy, and engage customers to deliver exceptional service.

You will also participate in inventory, revenue handling, and adherence to Walgreens policies while supporting clinical and store operations. Prior certification and a flexible schedule are essential.