Pharmacy Tech - Customer Support & Care Advocate

Consonus Pharmacy Services, LLC; Milwaukie (OR); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Paid training

Education benefit $25k

PTO + holidays

Medical/Dental/Vision insurance

MDLIVE access

401K with employer match

Employee assistance program

Job summary

Consonus Pharmacy Services, LLC is hiring a Pharmacy Technician - Customer Support Representative to assist nursing facilities and their caregivers. You will answer inquiries, troubleshoot issues by phone, and maintain confidentiality while delivering friendly, accurate service.

Join a supportive team with paid training, education assistance, comprehensive health benefits, PTO, 401(k) with employer match, and access to MDLIVE.

Qualifications

• One year of experience in providing customer service skills.
• One year of pharmacy experience preferred.
• Active Pharmacy Technician License required.
• Ability to multi-task by answering multiple calls, navigating multiple computer applications, and finding information.
• Ability to work under pressure and in time-sensitive situations.

Responsibilities

• Answering customer’s inquiries and account-related questions
• Researching and assisting customers in troubleshooting issues over the phone
• Establishing positive relationships with both internal & external customers
• Provide excellent customer service while ensuring that security and confidentiality are maintained for all customers

Skills

Customer service

Pharmacy experience

Phone support

Multi-tasking

Education

Active Pharmacy Technician License

Job description

Consonus Pharmacy Services, LLC is hiring a Pharmacy Technician - Customer Support Representative to assist nursing facilities and their caregivers. You will answer inquiries, troubleshoot issues by phone, and maintain confidentiality while delivering friendly, accurate service.

Join a supportive team with paid training, education assistance, comprehensive health benefits, PTO, 401(k) with employer match, and access to MDLIVE.