Pharmacy Support Specialist: Patient Care & Troubleshooting

Consonus Pharmacy; Portland (OR); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Paid training

Education benefit

Paid time off

Health insurance

Telehealth access

401K with match

EAP

Job summary

Consonus Pharmacy in Portland, OR is seeking a Pharmacy Technician - Customer Support Representative to join our team. You will answer customer inquiries, assist with account questions, and help resolve issues over the phone.

We value compassionate people dedicated to health and well-being, with an active Pharmacy Technician License and at least one year of customer service and pharmacy experience. Join us for growth and supportive team culture.

Qualifications

• One year of customer service experience.
• One year of pharmacy experience preferred.
• Active Pharmacy Technician License is required.
• Ability to multi-task across calls and multiple computer applications.
• Ability to work under pressure and in time-sensitive situations.

Responsibilities

• Answering customer’s inquiries and account-related questions.
• Researching and assisting customers in troubleshooting issues over the phone.
• Establishing positive relationships with internal and external customers.
• Provide excellent customer service while maintaining security and confidentiality.

Job description

Consonus Pharmacy in Portland, OR is seeking a Pharmacy Technician - Customer Support Representative to join our team. You will answer customer inquiries, assist with account questions, and help resolve issues over the phone.

We value compassionate people dedicated to health and well-being, with an active Pharmacy Technician License and at least one year of customer service and pharmacy experience. Join us for growth and supportive team culture.