Pharmacy Tech

Lincare Holdings, Inc.; Kansas City (MO); On-site; USD 21,000 - 28,000; Full time

Job summary

Lincare Holdings Inc. in the United States seeks a versatile clerical and distribution associate to support prescription fulfillment and billing. You will handle documentation, communications with customers and providers, and processing of orders in a fast-paced environment.

Responsibilities include reviewing orders, generating confirmations, and ensuring accurate packaging and labeling for shipment. A state pharmacy technician license is required where applicable, with PPE clearance as needed.

Qualifications

• Graduate from an accredited high school or equivalent.
• Minimum of one-year clerical/office experience.
• Education to meet state licensure requirements as directed by state of jurisdiction.
• Strong communication skills and the ability to coordinate with providers and customers.

Responsibilities

• Obtain complete and accurate documentation for prescription fulfillment and billing.
• Communicate with customers to answer questions and refills for medications and supplies.
• Prepare and process customer orders timely and accurately.
• Review and enter Confirmation of Orders and medical documentation for dispensing Rx and Billing RXs.
• Generate Confirmation of Orders for providers and obtain necessary approvals.
• Communicate with providers the documentation required to complete an order and follow up daily.
• Enter customer orders and verify demographic information for accuracy.
• Troubleshoot customer accounts, including tracking packages and prescription questions.

Skills

Verbal communication

Written communication

Education

High school diploma

State licensure requirements

Tools

Computerized order system

Job description

This employee works in both clerical and distribution roles as needed

• Responsible for obtaining complete and accurate documentation for prescription fulfillment and billing
• Communicates with customers for the purposes of answering questions and refilling medications and/or supplies
• Responsible for timely and accurate preparation and processing of customer orders

Medical Clerical Duties

• Reviews and enters Confirmation of Orders, medical documentation to fulfill dispensing RXs and Billing RXs for pharmacy and Medicare
• Generates accurate Confirmation of Orders to be faxed to providers for approval
• Communicates with providers the required documentation needed to complete an order
• Performs daily followup with providers for required documentation
• Communicates with customers via inbound and outbound manual and/or automated calls
• Enters customer orders
• Verifies and updates demographic information such as address and telephone number, as well as document information
• Troubleshoot issues with customers account such as tracking packages, prescription questions

Distribution/Shipping Duties

• Prepares box stock for use by operation of box taping machine or by hand taping of boxes
• Views customer orders in computerized order system
  • Pulls and packages appropriate equipment and/or medications to fill order
  • Affixes proper prescription and barcode labels to medication boxes, handwrites any special instructions (i.e. signature required, UPS only, etc.) on the barcode label and forwards the filled order to the pharmacist for verification prior to shipment
• Stocks work stations with appropriate supplies and product/equipment
• Prepares packages for shipment using computerized shipping systems by creating and affixing accurate shipping labels, sorting the packages by carrier and stacking them in the appropriate area for pickup by the designated carrier
• Maintains safe and clean work environment by keeping shelves, shipping supply area, and work stations neat
• May operate forklift and/or pallet jack

• Strong verbal and written communication
  • Able to use both computer and phone to provide this communication
• Ability to hold state Pharmacy Technician License as required in state of jurisdiction
• When required, must be able to pass a medical clearance and fit test for personal protective equipment ("PPE")

Education and Experience:

• Graduate from an accredited high school or equivalent
• Minimum of one-year clerical/office experience
• Education to meet state licensure requirements as directed by state of jurisdiction

Physical Demands:

The employee must occasionally lift and/or move up to 25 pounds.