Pharmacy Service Specialist - Customer Experience

Walgreens Co.; Post Falls (ID); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens Co. in Idaho seeks a Pharmacy team member to deliver excellent customer experiences, assist pharmacists with prescriptions, and handle checkout tasks. You will engage customers, stock shelves, and ensure accurate processing of orders using pharmacy systems.

The role emphasizes good math, computer skills, and retail experience, with flexibility for evenings and weekends. PTCB certification is required or pursued through Walgreens training.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.
• Prefer good math skills to fill prescriptions accurately.
• Prefer good computer skills.
• Prefer knowledge of store inventory control.
• PTCB certification is required or pursued through training.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides courteous checkout service.
• Assist pharmacist under direct supervision in processing prescriptions and using pharmacy systems.
• Engages customers, greets them, and offers assistance with products and services.
• Helps maintain store cleanliness, inventory, and price accuracy.
• Supports Pharmacy Manager and Staff Pharmacist with workflow and clerical duties.

Skills

English fluency

Customer service

Math skills

Computer skills

Inventory control

Education

PTCB certification

Tools

POS system

Pharmacy software

Job description

Walgreens Co. in Idaho seeks a Pharmacy team member to deliver excellent customer experiences, assist pharmacists with prescriptions, and handle checkout tasks. You will engage customers, stock shelves, and ensure accurate processing of orders using pharmacy systems.

The role emphasizes good math, computer skills, and retail experience, with flexibility for evenings and weekends. PTCB certification is required or pursued through Walgreens training.