Pharmacy Customer Experience Specialist

Walgreens Co.; Dover (NJ); On-site; USD 23,000 - 30,000; Full time

Job summary

Walgreens Co. is seeking a motivated team member to support both customer service and the pharmacy under supervision. You will assist with prescriptions, use pharmacy systems, and help maintain store operations and inventory.

Ideal candidates will have retail experience, strong math and computer skills, and a willingness to work flexible hours, including evenings and weekends. PTCB certification is preferred.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Retail experience is preferred (six months).
• Prior Walgreens experience is preferred.
• Good math skills for accurate prescription filling.
• Good computer skills and knowledge of store inventory control.
• PTCB certification is preferred.

Responsibilities

• Greet and assist customers to ensure a positive experience.
• Assist pharmacist under supervision in dispensing and pharmacy workflows.
• Operate cash registers, process transactions, and handle returns and exchanges.
• Maintain store cleanliness and merchandising standards.
• Utilize pharmacy systems to enter patient and prescription information.
• Support inventory management and order processing.

Skills

Customer service

Flexibility

Math skills

Computer skills

Inventory awareness

Education

PTCB certification

Pharmacy technician certification

Tools

POS system

Merchandise systems

Job description

Walgreens Co. is seeking a motivated team member to support both customer service and the pharmacy under supervision. You will assist with prescriptions, use pharmacy systems, and help maintain store operations and inventory.

Ideal candidates will have retail experience, strong math and computer skills, and a willingness to work flexible hours, including evenings and weekends. PTCB certification is preferred.