Pharmacy Customer Experience Specialist

Walgreens; Boise (ID); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens in Boise, ID is hiring a Pharmacy Clerk to assist pharmacists under supervision, handle prescriptions, and provide excellent customer service at the register and throughout the store.

The role requires fluency in English, willingness to work flexible hours including evenings and weekends, and strong math and computer skills. Prior retail or Walgreens experience is preferred, with PTCB certification advantageous.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment (preferred).
• Prior Walgreens experience (preferred).
• Good math skills for prescription filling (preferred).
• Good computer skills (preferred).
• Knowledge of store inventory control (preferred).
• PTCB certification preferred.

Responsibilities

• Register sales on the cash register and provide courteous checkout service.
• Assist pharmacist under supervision in processing prescriptions and entering patient info.
• Support pharmacy operations, including inventory management and maintaining accurate records.
• Provide customer service in-store, including photo area and web-pickup duties.
• Maintain store cleanliness and merchandising, support policy compliance.

Skills

Customer service

Math skills

Computer skills

Pharmacy terminology

Education

PTCB certification

Job description

Walgreens in Boise, ID is hiring a Pharmacy Clerk to assist pharmacists under supervision, handle prescriptions, and provide excellent customer service at the register and throughout the store.

The role requires fluency in English, willingness to work flexible hours including evenings and weekends, and strong math and computer skills. Prior retail or Walgreens experience is preferred, with PTCB certification advantageous.