Pharmacy Service & Prescription Support Specialist

Walgreens; East Hartford (CT); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens is seeking an entry-level Pharmacy/Customer Experience Associate to deliver a distinctive customer experience at the register and assist the pharmacist under supervision. You will use pharmacy systems to process prescriptions, enter patient data accurately, and help with inventory and daily store operations.

The role emphasizes welcoming customers, answering questions, and maintaining a clean, well-merchandised store.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.
• Prefer six months of experience in a retail environment.

Responsibilities

• Provide courteous, friendly, efficient checkout service at the register.
• Assist pharmacist under supervision and handle pharmacy-related processes.
• Keep counters and shelves clean and merchandised; help with inventory.
• Process prescriptions, check for possible interactions, and enter data into systems.
• Handle customer questions, offer assistance, and resolve issues to ensure a positive experience.
• Support store operations, including returns, exchanges, and maintenance tasks.
• Support photo area services and web pick-up responsibilities as needed.

Skills

Customer service

Attention to detail

Communication

Teamwork

Education

PTCB certification

Tools

Pharmacy systems

Point-of-sale (POS)

Job description

Walgreens is seeking an entry-level Pharmacy/Customer Experience Associate to deliver a distinctive customer experience at the register and assist the pharmacist under supervision. You will use pharmacy systems to process prescriptions, enter patient data accurately, and help with inventory and daily store operations.

The role emphasizes welcoming customers, answering questions, and maintaining a clean, well-merchandised store.