Pharmacy Service & Customer Care Associate

Walgreens; Shelby (NC); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Shelby, NC is seeking a Pharmacy Technician to support the pharmacist on duty and provide friendly customer service at the register. You will process prescriptions, assist with cashier duties, and help maintain a welcoming, well-stocked store environment.

Under direct supervision, you will enter patient and drug information in pharmacy systems, assist with dispensing, verify accuracy, and support inventory management to ensure safety and efficiency.

Qualifications

• PTCB certification required or in progress.
• Experience in customer service and cash handling.
• Ability to assist pharmacist under supervision and use pharmacy systems.

Responsibilities

• Greet customers and provide friendly checkout service.
• Assist pharmacist with medication processing under supervision.
• Maintain store cleanliness and merchandise displays.
• Handle prescriptions, claims, and pharmacist workflow.
• Answer customer questions and refer to pharmacist as needed.
• Support pharmacy inventory and inventory checks.

Skills

Customer service

Pharmacy support

Cash handling

Communication

Education

PTCB certification

Tools

Pharmacy software systems

Job description

Walgreens in Shelby, NC is seeking a Pharmacy Technician to support the pharmacist on duty and provide friendly customer service at the register. You will process prescriptions, assist with cashier duties, and help maintain a welcoming, well-stocked store environment.

Under direct supervision, you will enter patient and drug information in pharmacy systems, assist with dispensing, verify accuracy, and support inventory management to ensure safety and efficiency.