Pharmacy Customer Experience Associate

Walgreens; Shallotte (NC); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Shallotte, NC is seeking a Pharmacy Technician to support the pharmacist by processing prescriptions and providing exceptional customer service. You will assist at the register, help customers locate products, and maintain accurate patient and drug information in pharmacy systems.

The role requires attention to detail, teamwork, and the ability to follow policy and safety procedures. PTCB certification is encouraged; training is provided as part of role advancement.

Qualifications

• Assist pharmacist under supervision and help process prescriptions.
• Provide courteous, accurate customer service at the register.
• Maintain patient and drug information in pharmacy systems.

Responsibilities

• Registers sales on assigned cash register and provides courteous checkout service.
• Assists pharmacist with prescription processing and accuracy checks as directed.
• Restocks shelves, maintains clean, organized counters and displays, and helps customers locate products.
• Handles routine phone inquiries and directs more complex questions to a pharmacist.
• Supports inventory management and pharmacy workflow as needed.

Skills

Customer service

Communication

Teamwork

Attention to detail

Flexibility

Tools

Pharmacy systems

Job description

Walgreens in Shallotte, NC is seeking a Pharmacy Technician to support the pharmacist by processing prescriptions and providing exceptional customer service. You will assist at the register, help customers locate products, and maintain accurate patient and drug information in pharmacy systems.

The role requires attention to detail, teamwork, and the ability to follow policy and safety procedures. PTCB certification is encouraged; training is provided as part of role advancement.