Pharmacy Customer Experience Associate

Walgreens Co.; Chicago (IL); On-site; USD 25,000 - 30,000; Full time

Job summary

Walgreens Co. is seeking a pharmacy support associate in Chicago, IL. The role involves greeting customers, handling the cash register, assisting pharmacists with prescription processing, and using pharmacy software to access patient and drug information.

You will work under direct supervision to ensure accurate dispensing, compliance with regulations, and high-quality customer service. Training and development are provided to maintain PTCB skills and pharmacy knowledge.

Qualifications

• Fluent in reading, writing and speaking English.
• Willing to work flexible schedule, including evenings and weekends.
• PTCB certification or active state registration preferred.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides courteous checkout service.
• Assists the pharmacist under direct supervision in processing prescriptions using pharmacy systems.
• Engages customers, resolves issues, and supports pharmacy operations to ensure accuracy and efficiency.
• Maintains store cleanliness, merchandise presentation, and inventory records.

Skills

Customer service

Cash handling

Pharmacy assistance

Pharmacy software

PTCB certification

Tools

Pharmacy systems

POS system

Job description

Walgreens Co. is seeking a pharmacy support associate in Chicago, IL. The role involves greeting customers, handling the cash register, assisting pharmacists with prescription processing, and using pharmacy software to access patient and drug information.

You will work under direct supervision to ensure accurate dispensing, compliance with regulations, and high-quality customer service. Training and development are provided to maintain PTCB skills and pharmacy knowledge.