Pharmacy Retail Supervisor

HiredFirst; Peridot (AZ); On-site; USD 110,000 - 130,000; Full time

Job summary

HiredFirst seeks an experienced Pharmacy Retail Supervisor to oversee daily operations within a high-volume outpatient pharmacy. You will lead pharmacists, technicians, and staff to ensure efficient workflows and exceptional patient service in a fast-paced healthcare environment.

The role emphasizes hands-on leadership, regulatory compliance, and ongoing staff development. You will collaborate with leadership to support safe medication dispensing and continuous operational improvement, ensuring

Qualifications

• High school diploma or equivalent required.
• Active Pharmacy Technician license or registration (state-specific, if applicable).
• Experience supervising pharmacy staff preferred.

Responsibilities

• Supervise day-to-day operations of the retail/outpatient pharmacy.
• Lead, schedule, and support pharmacy technicians and support staff.
• Ensure accurate, safe, and timely prescription processing.
• Maintain compliance with federal, state, and organizational pharmacy regulations.
• Oversee inventory control, medication ordering, and storage practices.
• Monitor workflow efficiency and implement process improvements.
• Address patient questions or concerns and ensure high customer service standards.
• Assist with onboarding, training, and performance management of pharmacy staff.
• Support audits, quality assurance initiatives, and reporting requirements.
• Collaborate with pharmacists and healthcare teams to support patient care continuity.

Skills

Pharmacy leadership

Retail pharmacy operations

Regulatory compliance

Staff development

Leadership communication

Education

High school diploma

Tools

Pharmacy management systems

Job description

We are seeking an experienced Pharmacy Retail Supervisor to oversee daily operations within a high-volume outpatient pharmacy. This role plays a key leadership function, ensuring efficient workflow, regulatory compliance, and excellent patient service. The ideal candidate is a strong people leader with hands-on retail pharmacy experience who thrives in a fast-paced healthcare environment.

This position works closely with pharmacists, pharmacy technicians, and leadership to support safe medication dispensing, staff development, and continuous operational improvement.

Key Responsibilities

• Supervise day-to-day operations of the retail/outpatient pharmacy
• Lead, schedule, and support pharmacy technicians and support staff
• Ensure accurate, safe, and timely prescription processing
• Maintain compliance with federal, state, and organizational pharmacy regulations
• Oversee inventory control, medication ordering, and storage practices
• Monitor workflow efficiency and implement process improvements
• Address patient questions or concerns and ensure high customer service standards
• Assist with onboarding, training, and performance management of pharmacy staff
• Support audits, quality assurance initiatives, and reporting requirements
• Collaborate with pharmacists and healthcare teams to support patient care continuity

Required Qualifications

• High school diploma or equivalent required
• Pharmacy Technician experience required; supervisory experience strongly preferred
• Active Pharmacy Technician license or registration (state-specific, if applicable)
• Strong knowledge of retail/outpatient pharmacy operations
• Experience with pharmacy management systems and workflow optimization
• Excellent leadership, communication, and organizational skills
• Ability to multitask and remain calm in a fast-paced environment

Preferred Qualifications

• Previous supervisory or lead technician experience
• Experience in outpatient, community, or hospital-based retail pharmacy
• Familiarity with inventory systems and regulatory compliance standards

Why This Role

• Leadership opportunity within a stable healthcare organization
• Meaningful work supporting patient access to medications
• Collaborative, team-oriented environment