Pharmacy Patient Service Specialist

kansashealthsystem; Kansas City (MO); On-site; USD 21,000 - 28,000; Full time

Job summary

KansasHealthSystem is seeking a Retail Pharmacy Patient Service Associate for the Bell Hospital in Kansas City, MO. The role involves assisting guests with payments, prescriptions, and coordinating with pharmacists to ensure safe dispensing of medications.

Responsibilities include HIPAA compliance, cashiering, prescription intake, and providing patient counseling in alignment with dispensing policies. Strong customer service skills and attention to detail are essential for success.

Qualifications

• High School Graduate or GED is required.
• 1+ year experience with basic cash handling in a customer-facing role.
• 1+ year customer service experience documented.

Responsibilities

• Maintain HIPAA compliance with policies and regulations.
• Operate cash register and pharmacy systems to process payments accurately.
• Intake prescriptions and initiate refills at counter as requested.
• Dispense prescriptions using the pharmacy software following policies.
• Provide courteous, professional customer service to guests and families.
• Direct guests to supervisor or pharmacist for issues and counseling as needed.

Skills

Cash handling

Customer service

Attention to detail

Education

High School Diploma or GED

Tools

POS system

Pharmacy software

Job description

KansasHealthSystem is seeking a Retail Pharmacy Patient Service Associate for the Bell Hospital in Kansas City, MO. The role involves assisting guests with payments, prescriptions, and coordinating with pharmacists to ensure safe dispensing of medications.

Responsibilities include HIPAA compliance, cashiering, prescription intake, and providing patient counseling in alignment with dispensing policies. Strong customer service skills and attention to detail are essential for success.