Pharmacy Patient Relations Liaison – Client Care & Meds

Johns Hopkins Medicine; Baltimore (MD); On-site; USD 28,000 - 47,000; Full time

Job summary

Johns Hopkins Medicine in Baltimore, MD seeks a Pharmacy Patient Relations Liaison to work under the Outpatient Pharmacy Manager. The role focuses on interacting with clients, providers and patients to ensure timely medication access and to support the day-to-day outpatient pharmacy operations.

The position requires a high school diploma, Maryland board registration, and a CPhT certification, with five years of relevant experience in patient services or pharmacy operations.

Qualifications

• High School Diploma or Equivalency is required.
• Registration with the Maryland Board of Pharmacy is required.
• Certified Pharmacy Tech (CPhT) is required.
• Five years of experience in patient services, customer support or pharmacy operations are required.

Responsibilities

• Interact with clients, healthcare providers, and patients to provide services to identified units.
• Work closely with the identified units and the pharmacy manager to ensure medications are provided in a timely manner.
• Participate in day-to-day operations of the outpatient pharmacies.

Skills

Patient services

Customer support

Pharmacy operations

Education

High School Diploma or Equivalency

Job description

Johns Hopkins Medicine in Baltimore, MD seeks a Pharmacy Patient Relations Liaison to work under the Outpatient Pharmacy Manager. The role focuses on interacting with clients, providers and patients to ensure timely medication access and to support the day-to-day outpatient pharmacy operations.

The position requires a high school diploma, Maryland board registration, and a CPhT certification, with five years of relevant experience in patient services or pharmacy operations.