Outpatient Pharmacy Technician: Patient Access & Support

Johns Hopkins Care at Home; Washington, Baltimore (District of Columbia, MD); On-site; USD 28,000 - 47,000; Full time

Benefits offered by this job

Employee tuition reimbursement

Generous PTO plan

Affordable benefits package

Job summary

Johns Hopkins Care at Home is seeking an Outpatient Pharmacy Technician in Baltimore, MD to support prescription processing, patient inquiries, and insurance coordination under the supervision of pharmacists.

The ideal candidate will have 2+ years of pharmacy tech experience, Maryland registration, and a national PTCB/NHA certification, with strong attention to detail and excellent computer and customer service skills. This full-time role offers comprehensive benefits and growth opportunities.

Qualifications

• High school diploma or equivalent.
• Maryland Pharmacy Technician Registration.
• 2+ years of pharmacy technician experience.
• PTCB or NHA certification.
• Knowledge of insurance and claims.
• Extreme attention to detail.
• Proficiency with operating computer systems.

Responsibilities

• Enter prescription details into EPIC Willow Ambulatory system.
• Receive inbound contacts (calls, emails, faxes, etc) from patients, providers and insurance companies.
• Interview callers to understand requests and coordinate pharmacy tasks over the phone, from processing prescriptions to updating insurance and demographics, while maintaining high service levels.

Skills

Attention to detail

Customer service

Computer proficiency

Insurance knowledge

Education

High school diploma or equivalent

Maryland Pharmacy Technician Registration

PTCB or NHA national certification

Tools

EPIC Willow Ambulatory

Job description

Johns Hopkins Care at Home is seeking an Outpatient Pharmacy Technician in Baltimore, MD to support prescription processing, patient inquiries, and insurance coordination under the supervision of pharmacists.

The ideal candidate will have 2+ years of pharmacy tech experience, Maryland registration, and a national PTCB/NHA certification, with strong attention to detail and excellent computer and customer service skills. This full-time role offers comprehensive benefits and growth opportunities.