Pharmacy Partner Growth & Success Manager

MyHealthTeam; Redwood City (CA); On-site; USD 110,000 - 150,000; Full time

Job summary

Swoop, a leading healthcare engagement platform, is seeking a Client Partner to own the post-launch success of NimbleRx pharmacy partners. You’ll blend relationship management, product fluency, and data-driven account management to help pharmacies realize more value from NimbleRx, improve performance, and grow revenue.

You’ll serve as the primary contact for partners while collaborating with Support, Product, and Engineering on technical questions.

Qualifications

• 4+ years in account management, partner success, or related roles.
• Excellent verbal and written communication skills.
• Bachelor’s degree or equivalent experience.

Responsibilities

• Train and manage NimbleRx pharmacy partners to drive revenue and performance.
• Serve as product/technical advisor, guiding integrations and workflows.
• Analyze partner data and translate insights into recommendations.
• Handle escalations and coordinate with Support, Product, and Engineering.
• Build durable relationships with pharmacy owners and staff.
• Use dashboards and SQL to monitor performance.

Skills

Account management

Partner success

Sales

Client support

Communication

Education

Bachelor's degree

Tools

SQL

Job description

Swoop, a leading healthcare engagement platform, is seeking a Client Partner to own the post-launch success of NimbleRx pharmacy partners. You’ll blend relationship management, product fluency, and data-driven account management to help pharmacies realize more value from NimbleRx, improve performance, and grow revenue.

You’ll serve as the primary contact for partners while collaborating with Support, Product, and Engineering on technical questions.