Pharmacy Outreach Specialist: Drive Adherence & HEDIS

Integrated Resources Inc.; Chattanooga (TN); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading staffing firm is seeking an Outreach Pharmacy Specialist in Chattanooga, TN. This role involves conducting outbound calls to enhance medication adherence metrics for healthcare members. Candidates should possess a strong background in pharmacy with excellent communication skills, a high school diploma, and relevant certifications. This is an excellent opportunity to contribute to improving patient care through effective outreach and support.

Qualifications

• Minimum 2 years of experience in a retail pharmacy.
• Strong clinical drug therapy knowledge required.
• Call Center experience preferred.

Responsibilities

• Conduct outbound educational calls regarding medication adherence.
• Encourage members to refill prescriptions and coordinate appointments.
• Document pertinent data and perform data analysis as assigned.

Skills

Interpersonal skills

Organizational skills

Technical skills

Communication skills

Education

High School diploma or equivalent

National Certification as pharmacy technician (PTCB)

Tools

PC-based software programs (Word, Excel, Outlook)

Job description

A leading staffing firm is seeking an Outreach Pharmacy Specialist in Chattanooga, TN. This role involves conducting outbound calls to enhance medication adherence metrics for healthcare members. Candidates should possess a strong background in pharmacy with excellent communication skills, a high school diploma, and relevant certifications. This is an excellent opportunity to contribute to improving patient care through effective outreach and support.