Pharmacy Operations Manager - Compliance & Quality

Mount Auburn Hospital; Cambridge (MA); On-site; USD 180,000 - 205,000; Full time

Job summary

Mount Auburn Hospital is seeking a Pharmacy Operations Manager to lead overall pharmacy operations, ensuring safe, compliant medication-use practices and regulatory readiness across the department.

The role includes directing personnel, budgeting, and collaborating with hospital committees to improve patient care outcomes. A PharmD and Massachusetts licensure are preferred, with 3–5 years hospital experience and prior management exposure.

Qualifications

• 3-5 years of hospital pharmacy experience required.
• Current Massachusetts Pharmacist License in good standing required.
• Pharmacy Board Certification preferred.
• Prior supervisory or management experience, PGY-1 residency, administrative residency, or Advanced degree (MBA, MHA, MPH) preferred.

Responsibilities

• Ensure pharmacy operations comply with all applicable federal, state, and regulatory standards (e.g., Board of Pharmacy, DEA, FDA, USP, Joint Commission).
• Develop, implement, and maintain policies and procedures to support safe, effective, and compliant medication-use practices.
• Oversee controlled substance management, including diversion prevention programs, auditing, and regulatory compliance.
• Manage pharmacy staffing and scheduling, ensuring appropriate coverage to meet patient care and operational needs.
• Supervise, train, evaluate, and support professional development of pharmacists and pharmacy personnel.
• Direct medication-use processes, including procurement, dispensing, distribution systems, and investigational drug services.
• Lead quality improvement and medication safety initiatives, including review of medication events and development of corrective actions.
• Oversee pharmacy information systems and collaborate with IT to optimize system functionality (e.g., EPIC, automation).
• Manage pharmacy financial performance, including budgeting, inventory control, cost containment, and drug utilization.
• Collaborate across disciplines and participate in hospital committees to advance formulary management, regulatory readiness, and patient care outcomes.
• Performs other duties as assigned.

Education

Bachelor's degree in Pharmacy

Doctoral degree in Pharmacy (PharmD)

Job description

Mount Auburn Hospital is seeking a Pharmacy Operations Manager to lead overall pharmacy operations, ensuring safe, compliant medication-use practices and regulatory readiness across the department.

The role includes directing personnel, budgeting, and collaborating with hospital committees to improve patient care outcomes. A PharmD and Massachusetts licensure are preferred, with 3–5 years hospital experience and prior management exposure.