Pharmacy Operations Leader

Beth Israel Lahey Health, Inc.; Auburn (MA); On-site; USD 139,360 - 176,742; Full time

Job summary

Beth Israel Lahey Health's Mount Auburn Hospital is seeking a Pharmacy Operations Manager to lead day-to-day pharmacy operations under the Director of Pharmacy. You will oversee regulatory preparedness, staff interviewing, hiring, orientation, and training, and ensure compliance with Joint Commission, Board of Pharmacy, and other agencies.

Responsibilities include developing policies, managing staffing, overseeing medication-use processes, implementing quality and safety initiatives, supervising

Qualifications

• Bachelor's degree in Pharmacy required.
• Doctoral degree in Pharmacy (PharmD) preferred.
• 3–5 years of hospital pharmacy experience required.
• Current Massachusetts Pharmacist License in good standing required.
• Prior supervisory or management experience, PGY-1 residency, administrative residency, or Advanced degree (MBA, MHA, MPH) preferred.

Responsibilities

• Ensure pharmacy operations comply with all applicable federal, state, and regulatory standards (e.g., Board of Pharmacy, DEA, FDA, USP, Joint Commission).
• Develop, implement, and maintain policies and procedures to support safe, effective, and compliant medication-use practices.
• Oversee controlled substance management, including diversion prevention programs, auditing, and regulatory compliance.
• Manage pharmacy staffing and scheduling, ensuring appropriate coverage to meet patient care and operational needs.
• Supervise, train, evaluate, and support professional development of pharmacists and pharmacy personnel.
• Direct medication-use processes, including procurement, dispensing, distribution systems, and investigational drug services.
• Lead quality improvement and medication safety initiatives, including review of medication events and development of corrective actions.
• Oversee pharmacy information systems and collaborate with IT to optimize system functionality (e.g., EPIC, automation).
• Manage pharmacy financial performance, including budgeting, inventory control, cost containment, and drug utilization.
• Collaborate across disciplines and participate in hospital committees to advance formulary management, regulatory readiness, and patient care outcomes.

Skills

Supervisory experience

Regulatory compliance

Pharmacy operations

Education

Bachelor's degree in Pharmacy

Doctoral degree in Pharmacy (PharmD) preferred

Job description

Beth Israel Lahey Health's Mount Auburn Hospital is seeking a Pharmacy Operations Manager to lead day-to-day pharmacy operations under the Director of Pharmacy. You will oversee regulatory preparedness, staff interviewing, hiring, orientation, and training, and ensure compliance with Joint Commission, Board of Pharmacy, and other agencies.

Responsibilities include developing policies, managing staffing, overseeing medication-use processes, implementing quality and safety initiatives, supervising