Pharmacy Operations Leader | Budget, Team & Service

Kroger Co.; Nashville (TN); On-site; USD 110,000 - 140,000; Full time

Job summary

Kroger Co. in Nashville seeks an experienced Pharmacist Manager to lead the pharmacy team, ensure compliance with state and federal laws, and drive financial performance of the department. You will oversee budgeting, staff development, customer service excellence, and collaboration with physicians and stakeholders.

The role requires a Pharm.D. or equivalent, 2+ years in retail pharmacy, strong leadership, and a commitment to confidentiality and service quality.

Qualifications

• Pharm.D. or B.S. in Pharmacy from an accredited U.S. school.
• 2+ years related retail pharmacy experience.
• Minimum 21 years of age.
• Ability to preserve confidentiality of information.
• Commitment to providing excellent customer service.
• Ability to read and interpret prescriptions and documents.

Responsibilities

• Perform all functions of a staff pharmacist and act as a role model for the pharmacy team; appropriately handle customer complaints and direct workflow to reduce customer wait times.
• Develop, implement, supervise, and promote the sales plan and other sales initiatives as developed by the division pharmacy department.
• Direct the pharmacy team to meet budgeted labor, volume, inventory and sales goals.
• Monitor third-party or insurance profitability; handle third-party problems, rejections, and audits in a timely fashion.
• Schedule all pharmacy staff members to help control labor costs.
• Maintain all pharmacy records required by state and federal laws and company policies.
• Direct pharmacy to meet budgeted labor, volume, inventory and sales goals.
• Promote, implement, and participate in public health initiatives and disease state management services.
• Travel independently as needed to support business needs.
• Supervise and coach direct reports; complete performance reviews and provide direct feedback.

Skills

Leadership

Customer service

Budget management

Staff training

Regulatory compliance

Inventory management

Problem solving

Communication

Education

Pharm.D. or B.S. in Pharmacy

Job description

Kroger Co. in Nashville seeks an experienced Pharmacist Manager to lead the pharmacy team, ensure compliance with state and federal laws, and drive financial performance of the department. You will oversee budgeting, staff development, customer service excellence, and collaboration with physicians and stakeholders.

The role requires a Pharm.D. or equivalent, 2+ years in retail pharmacy, strong leadership, and a commitment to confidentiality and service quality.