Pharmacy Operations Lead — People & Service Excellence

Walgreens; Berea (KY); On-site; USD 31,000 - 49,000; Full time

Job summary

Walgreens in Berea, KY is seeking a full-time, non-clinical Pharmacy Technician to support day-to-day operations under pharmacist supervision. You will manage prescription data entry, medication preparation, and patient communication while ensuring compliance with company policies and regulatory requirements.

The role involves training and performance coaching for technicians, scheduling, and collaboration with the Pharmacy Manager to optimize workflow and patient experience.

Qualifications

• PTCB certification required (except in Puerto Rico).
• Fluent in reading, writing and speaking English (except in Puerto Rico).
• 1 year of experience as pharmacy technician in a retail or hospital setting.
• Willingness to work a flexible schedule, including evenings and weekends.
• Willingness to obtain active immunization certification within 90 days of hire.

Responsibilities

• Assist pharmacist in patient care tasks including prescription data entry and preparation of medications.
• Handle patient and physician calls under pharmacist supervision.
• Support immunization clinics and health services as allowed by law.
• Maintain pharmacy records and ensure compliance with company policies and regulations.
• Drive efficient pharmacy workflow and support inventory management.

Skills

PTCB certification

Fluent English

Flexible schedule

Communication skills

Education

High School Diploma or GED

Job description

Walgreens in Berea, KY is seeking a full-time, non-clinical Pharmacy Technician to support day-to-day operations under pharmacist supervision. You will manage prescription data entry, medication preparation, and patient communication while ensuring compliance with company policies and regulatory requirements.

The role involves training and performance coaching for technicians, scheduling, and collaboration with the Pharmacy Manager to optimize workflow and patient experience.